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Updated: Oct 16, 2026
No. of Questions: 36 Questions & Answers with Testing Engine
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HP HP2-I14 Exam Overview:
| Certification Vendor: | Hewlett-Packard (HP) |
|---|---|
| Exam Name: | Selling HP Supplies 2020 |
| Exam Number: | HP2-I14 |
| Passing Score: | Typically 60%-70% |
| Real Exam Qty: | 30-40 |
| Exam Price: | Varies by region (paid exam) |
| Related Certifications: | HP2-I73 Selling HP Retail and Hospitality Solutions 2024 HP2-I17 Selling HP Printing Hardware 2020 HP2-I15 Selling HP Business Personal Systems Hardware 2020 |
| Exam Duration: | 90 minutes |
| Exam Format: | Drag-and-drop, Multiple-choice |
| Available Languages: | English |
| Sample Questions: | HP HP2-I14 Sample Questions |
| Exam Way: | Online (Pearson VUE / HP testing platform) |
| Pre Condition: | None mandatory; recommended sales or supplies training |
| Official Syllabus URL: | https://www.credly.com/org/hp-university/badge/hp-sales-certified-supplies-2020 |
HP HP2-I14 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Engagement and Relationship | - Consultative sales skills in HP supplies context - Managing customer relationships and opportunities |
| Topic 2: HP Supplies Product Knowledge | - Understand quality and value propositions of Original HP supplies - Identify and differentiate HP supplies offerings |
| Topic 3: Sales Positioning and Solutions | - Positioning HP supplies solutions against competitors - Recommending appropriate supplies solutions to customers |
HP Selling HP Supplies 2020 Sample Questions:
What are three technology Innovations of HP Jetlntelligence? (Select three.)
- A. ColorLok
- B. instant ink
- C. Page Maximlzer
- D. Pigment-based Ink
- E. Print Gauge
- F. Auto-Seal Removal
Correct Answer: C,E,F 🗳️
What the maximum expected prior of time that documents printed with Original HP PageWide cartridges and placed in dark storage can last?
- A. 20 years
- B. 200 years
- C. 50 years
- D. 500 years
Correct Answer: B 🗳️
A customer experiencing rapid growth is extending its hours of operation to keep up with demand. Because budget for supplies is limited, the customer plans to buy non-HP ink and toner supplies. What should you tell this customer about the benefits of using Original HP supplies? (Select two.)
- A. Original HP supplies work the first time, every time.
- B. Original HP supplies are less expensive than non-HP cartridges when bought in bulk.
- C. Non-HP supplies are usually counterfeit and buyers can be subject to fines.
- D. Original HP supplies help reduce service calls, minimizing printer downtime.
- E. Non-HP supplies are not recyclable and are costly to dispose of properly.
Correct Answer: A,D 🗳️
A customer tells you that they want to use re manufactured Ink cartridges in order to save money while protecting the environment. How should you respond to this customer?
- A. Every remanufactured ink cartridge uses three times more water than an Original HP ink cartridge requires during the manufacturing process.
- B. Remanufactured ink cartridges cost more in total cost of ownership (TCO) because their warranties cover fewer years.
- C. Remanufactured ink cartridges can only be reused a few times before the recycled plastics break down.
- D. Almost 90% of remanufactured cartridges end up in a landfill.
Correct Answer: D 🗳️
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