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Updated: Oct 16, 2026
No. of Questions: 32 Questions & Answers with Testing Engine
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HP HP2-I47 Exam Overview:
| Certification Vendor: | Hewlett Packard Enterprise |
|---|---|
| Exam Name: | Selling HP PS Lifecycle Services 2023 (HP2-I47) |
| Exam Number: | HP2-I47 |
| Exam Price: | Approx. 90–120 USD (varies by region) |
| Related Certifications: | HPE Sales Certification HPE Product Sales Credentials |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 60 minutes |
| Exam Format: | Scenario-based questions, Multiple choice |
| Real Exam Qty: | 45-60 |
| Passing Score: | 70% |
| Recommended Training: | HPE Sales Training Programs HPE Training and Certification Learning |
| Exam Registration: | Pearson VUE HPE Exams HPE Certification Portal |
| Sample Questions: | HP HP2-I47 Sample Questions |
| Exam Way: | Online proctored exam via Pearson VUE or authorized testing centers |
| Pre Condition: | No formal prerequisites required; recommended familiarity with HPE sales and services portfolio. |
| Official Syllabus URL: | https://certification.hpe.com/ |
HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Lifecycle Engagement Model | - Optimize and retire phase - Consult and design phase - Deploy and implement phase - Manage and support phase |
| Topic 2: Sales Strategy and Positioning | - Competitive differentiation - Selling methodology for services |
| Topic 3: HPE Lifecycle Services Overview | - Service portfolio positioning - Introduction to HPE PS Lifecycle Services |
| Topic 4: Customer Value and Business Outcomes | - Value proposition of lifecycle services - Customer challenges and pain points |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
Which two HP Lifecycle Services are powered by HP TechPulse? (Select two.)
- A. HP Defective Media Retention
- B. HP Active Care
- C. HP Wolf Protect and Trace
- D. HP Deinstallation Services
- E. HP pc BIOS Asset Tagging service
Correct Answer: B,C 🗳️
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Name a service available within HP Hardware Support Offsite Return Services.
Remote problem diagnosis and support over the phone for immediate resolution Online status tracking during repair of product while at the repair center Guaranteed 24 x 7 support and next-day turnaround Ability to order replacement parts from HP for defective third-party components Explanation One of the services available within HP Hardware Support Offsite Return Services is A. Remote problem diagnosis and support over the phone for immediate resolution.
This service provides basic telephone technical assistance with installation, product configuration, setup, and problem resolution. HP will work with the customer remotely to isolate the hardware problem and determine the best course of action1.
If HP determines that the problem cannot be resolved remotely, HP will direct the customer to return the defective hardware product to an HP designated repair center, where HP will provide technical support. HP will also provide the return shipment of the repaired or replaced product to the customer's location1.
If you are interested in learning more about HP Hardware Support Offsite Return Services, you can visit the HP website2 or contact an HP representative for more details or assistance.
Correct Answer:
1: Hardware Support Offsite Return Services - hp.com 2: HP Care Pack - PC Repair, Extended Warranty & Support
Name two specific pain points a customer might have that HP Fix Services can help address. (Select two.)
- A. Customer needs to focus on CapEx rather than OpEx.
- B. Changing trends have had a negative impact on business performance.
- C. Customer is facing increased cyberthreats.
- D. Customer is not set up for remote working
- E. Employees are less productive due to maintenance issues.
Correct Answer: D,E 🗳️
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A customer has told you about the problems they are facing adapting to changes in the workplace, including managing increased remote work and the resulting security challenges.
Which questions should you ask to qualify this customer for HP Set Up Services? (Select two.)
- A. Do you require security features such as hardware or BIOS protection?
- B. Would you consider a lease-to-own solution?
- C. How necessary is it for you to minimize capital expenditures?
- D. How distributed is your workforce?
Correct Answer: A,D 🗳️
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