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HP HP2-I14 Exam Syllabus Topics:

HP Selling HP Supplies 2020 Sample Questions:

Question 1

How does the HP Planet Partners program protect the world's environment?

A. No HP cartridge returned through the HP Planet Partners program will go to a landfill.
B. Countries with contracts with the HP Planet Partners program have agreed to keep all printer inks out of local water sources.
C. HP works with governments worldwide to use local distribution networks, reducing the carbon footprint Involved with product distribution.
D. HP has agreements In more than 190 countries to minimize the amount of potable water used to manufacture ink cartridges.

Question 2

Which program offers free and convenient return and recycling options for empty HP and Samsung cartridges?

A. HP Planet Partners
B. Managed Print Specialist Premier
C. Earth9ll Recycling
D. Closed-Loop Recycling

Question 3

A new SMB customer tells you that they can't afford Original HP ink supplies for their daily in-house printing jobs. How should you respond?

A. Compare the time spent refilling used ink cartridges with the amount of time spent ordering Original HP ink supplies directly from HP.
B. Share studies that show the savings gained from working directly with HP as a trusted supplier of printing supplies.
C. Point out that by using Original HP ink supplies, they can avoid costly reprints, wasted paper, and wasted time.
D. Explain the Original HP ink supplies purchased in bulk actually cost less than non-HP ink supplies.

Question 4

A customer experiencing rapid growth is extending its hours of operation to keep up with demand. Because budget for supplies is limited, the customer plans to buy non-HP ink and toner supplies. What should you tell this customer about the benefits of using Original HP supplies? (Select two.)

A. Original HP supplies work the first time, every time.
B. Original HP supplies are less expensive than non-HP cartridges when bought in bulk.
C. Non-HP supplies are usually counterfeit and buyers can be subject to fines.
D. Original HP supplies help reduce service calls, minimizing printer downtime.
E. Non-HP supplies are not recyclable and are costly to dispose of properly.

Solutions: