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Updated: Sep 13, 2026
No. of Questions: 100 Questions & Answers with Testing Engine
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BCP-240 Practice Q&A's
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BlackBerry BCP-240 Exam Overview:
| Certification Vendor: | BlackBerry |
|---|---|
| Exam Name: | BlackBerry 10 Support Specialist |
| Exam Number: | BCP-240 |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Scenario-based, Computer-based (CBT) |
| Related Certifications: | BlackBerry Certified Support Specialist |
| Exam Duration: | 120-180 |
| Passing Score: | 70% |
| Exam Price: | Approx. $150 USD |
| Real Exam Qty: | 60-100 |
| Certificate Validity Period: | Not specified / Retired |
| Recommended Training: | BlackBerry Official Training BlackBerry Technical Knowledge Base |
| Exam Registration: | BlackBerry Certification Portal Pearson VUE |
| Sample Questions: | BlackBerry BCP-240 Sample Questions |
| Exam Way: | Authorized testing centers or online proctored exam (when available) |
| Pre Condition: | Basic knowledge of BlackBerry 10 OS and devices; hands-on experience recommended |
| Official Syllabus URL: | https://www.blackberry.com |
BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| BlackBerry 10 Architecture & Components | 15% | - Hardware and software components - BB10 OS fundamentals |
| Security & Connectivity | 15% | - VPN, Wi-Fi, Bluetooth and cellular settings - Encryption and permissions |
| Troubleshooting & Maintenance | 25% | - Performance and connectivity fixes - Software updates and OS upgrades - Diagnosing common issues |
| Application & Content Management | 15% | - Installing, updating and removing apps - BlackBerry World and BlackBerry World for Work |
| BES 10 Integration & Management | 20% | - Policy enforcement and user accounts - Connecting to BlackBerry Enterprise Service 10 |
| Device Deployment & Configuration | 35% | - BlackBerry Link and backup/restore - Initial setup and provisioning - Network and connectivity setup |
BlackBerry 10 Support Specialist Sample Questions:
When the customer opens a new application, previously running applications are no longer seen. What is most likely happening in this scenario?
- A. The Active Screen only displays four running applications. If a fifth application is opened, the oldest running application is closed to make room on the display.
- B. The Active Screen only displays four running applications. If there are five or more applications active, a second Active Screen is launched to display the additional. Swipe left to right to reveal the additional Active Screen.
- C. The Active Screen only displays four running applications. If there are five or more applications active, swipe from the bottom of the screen up to reveal additional running applications.
- D. The Active Screen only displays four running applications full size. If there are five or more applications active, the icons are shrunk to allow additional applications to be shown.
How can a custom ringtone be configured for a contact?
- A. Contacts-> Select Contact-> Edit-> Phone Ring Tone
- B. Setting -> Notifications -> Contacts -> Phone Ring Tone
- C. Setting -> Notifications -> Contacts -> Custom Ring Tone
- D. Contacts-> Select Contact-> Edit-> Custom Ring Tone
Which of the following BlackBerry Applications enables users to easily migrate to a new BlackBerry 10 (BB10) device?
- A. BlackBerry Protect
- B. BlackBerry Balance
- C. BlackBerry Desktop software
- D. BlackBerry Link
What server setting can prevent a BlackBerry Device Service (BDS) user from using data services when the smartphone/tablet is using network roaming?
- A. The Roaming IT policy rule
- B. Multiple Smartphones/Tablets enabled
- C. Going over the data usage quota
- D. No payment information listed on the server
Where should an end user be directed to look for a mandatory corporate application on their BlackBerry device?
- A. Settings Menu
- B. Personal perimeter
- C. Applications panel in the corporate perimeter
- D. Set up application
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Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
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