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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. Which service in Windows Server 2008 is used to handle certificate enrollment requests on behalf of the BlackBerry Device Service (BDS)?

A) Network Device Enrollment Service (NDES)
B) Windows Certificate Service (WCS)
C) Microsoft Certificate Authority Service (MCAS)
D) Certificate Enrollment Handling Service (CEHS)

2. It can be necessary to distribute client certificates to tablets and handhelds in order to connect to:

A) Enterprise Wi-Fi or VPN Networks.
B) cellular networks.
C) the Internet.
D) encrypted hard drives.

3. A user has received a new BlackBerry, but the micro SIM has not arrived. How can this user be assisted to activate the new BlackBerry?

A) Activation is not possible
B) Wi-Fi activate
C) VPN Proxy support
D) NFC Activate

4. What Menu item would need to be enabled so BlackBerry Support receives logs from a BlackBerry 10 (BB10) Smartphone?

A) Parental Controls
B) Application Permissions
C) Security Wipe Menu item
D) Diagnostics in the Security and Privacy Menu item

5. Which of the following would cause a new sent message to have a clock instead of a check mark?

A) The Wi-Fi or cellular radios are not connected to the network
B) The email message was saved as a draft
C) An incorrect recipient email address was included
D) The email message was filed

Solutions: