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Updated: Jul 24, 2026
No. of Questions: 128 Questions & Answers with Testing Engine
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BlackBerry BCP-220 Exam Overview:
| Certification Vendor: | BlackBerry |
| Exam Name: | Supporting BlackBerry Devices in a BlackBerry Internet Service Environment |
| Exam Number: | BCP-220 |
| Related Certifications: | BlackBerry Certified Technical Specialist BlackBerry Enterprise Server Certification |
| Exam Price: | $150-$200 USD |
| Real Exam Qty: | 60-100 |
| Available Languages: | English |
| Certificate Validity Period: | 3 Years |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple Choice, Scenario-Based, Drag-and-Drop |
| Passing Score: | 70% |
| Recommended Training: | Supporting BlackBerry Devices Training BlackBerry Official Technical Documentation |
| Exam Registration: | Pearson VUE (historic) |
| Sample Questions: | BlackBerry BCP-220 Sample Questions |
| Exam Way: | Onsite at authorized testing centers / Online proctored |
| Pre Condition: | No formal prerequisites; recommended 3-6 months experience supporting BlackBerry devices |
| Official Syllabus URL: | Not available (exam retired/archived) |
BlackBerry BCP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Maintenance | 20% | - Email delivery problems - Connectivity and service issues - Device performance and errors |
| Topic 2: Security and Policies | 15% | - Password and encryption - Device security settings - Security policy enforcement |
| Topic 3: BlackBerry Device Configuration | 25% | - Initial setup and activation - Email and account configuration - Wireless and network settings |
| Topic 4: Synchronization and Data Management | 20% | - Data backup and restore procedures - Application data management - Email, calendar, contacts synchronization |
| Topic 5: BlackBerry Internet Service (BIS) Architecture | 20% | - Network requirements and connectivity - Data flow and communication protocols - BIS components and infrastructure |
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