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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

Question 1

Your network environment includes Microsoft Lync Server 2013. You configure a Session Initiation Protocol (SIP) trunk to point to a Lync Mediation Server from an internet service provider (ISP). Media bypass is disabled. You attempt to forward calls to a mobile phone and receive the following message: "Cannot complete the transfer." You need to be able to forward calls to mobile phones. Which cmdlet should you use?

A. Set-CsTrunkConfiguration -EnableReferSupport $False
B. Set-CsTrunkConfiguration -EnableBypass $True
C. Set-CsTrunkConfiguration -RTCPActiveCalls $True
D. Set-CsTrunkConfiguration -EnableSessionTimer $True

Question 2

DRAG DROP You support a Microsoft
Lync Server 2013 environment that includes the following:
-Enterprise Edition pool with two Front End Servers named Lync2013FEl and Lync2013FE2
-One Back End Server named Lync2013BE
-One Edge Server installed into a perimeter network named Lync2013Edge
Currently traffic between LAN networks and the perimeter network is blocked.
You discover that configuration changes are not replicated to the Edge Server.
You run the Get-CsManagementStoreReplicationStatus cmdlet. You discover that
on the Edge Server, UpToDate is shown as false.
You need to replicate the latest configuration changes to the Edge Server and bring
it up to date. Which three actions should you perform in sequence? (To answer,
move the appropriate three actions from the list of actions to the answer area and
arrange them in the correct order.)

Question 3

You support a customer whose company network contains Microsoft Lync Server 2013. The company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Which of the following values is outside acceptable limits?

A. Avg. jitter: 23ms
B. Avg. round trip: 867ms
C. Receive noise level: -56dBoV
D. Packet utilization: 32701
E. Avg. packet loss rate: 0.21%

Question 4

You support a customer whose Microsoft Lync Server 2013 environment includes:
-a single Standard Edition Server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(S) reverse proxy.
Client computers are configured as shown in the following table:

Some users report that they are unable to participate in audio/video conferences by using the Lync Web App. You need to ensure that users are able to participate in audio/video conferences by using the Lync Web App. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A. Install the Lync Audio/Video ActiveX Plugin.
B. Extract the MSI from the executable and run the install.
C. Upgrade the operating system to Windows 7 Professional.
D. Install Microsoft Silverlight.

Question 5

You support a customer whose network environment includes Microsoft Lync Server 2013 servers, an Active Directory Domain Services (AD DS) domain, and Microsoft Exchange 2010. All client computers have Lync 2013 and Outlook 2010 installed. You deploy USB-tethered Lync Phone Edition devices for a group of users. Users are able to access all dialing features, calendar, and contacts. Users report that the Call Logs feature is unavailable for them. You need to make Call Logs available to all users. What should you do?

A. Configure the Lync Phone Edition devices to use only PIN authentication.
B. Add an Exchange Autodiscover SRV record to the company DNS servers.
C. Add the Exchange Unified Messaging server role to the Exchange organization.
D. Configure Lync Phone Edition devices to use only client certificate authentication.

Solutions: