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Updated: Aug 08, 2026
No. of Questions: 130 Questions & Answers with Testing Engine
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Salesforce AP-222 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Public Sector Solutions Accredited Professional Exam (AP-222) |
| Exam Number: | AP-222 |
| Related Certifications: | Salesforce Administrator Salesforce Platform App Builder Salesforce Public Sector Solutions Specialist (if applicable) |
| Available Languages: | English |
| Exam Format: | Multiple choice, Multiple select |
| Exam Duration: | 60-90 |
| Recommended Training: | Salesforce Trailhead Public Sector Solutions Learning Salesforce Public Sector Solutions Documentation |
| Exam Registration: | Webassessor Exam Scheduling Salesforce Credentials Registration |
| Sample Questions: | Salesforce AP-222 Sample Questions |
| Exam Way: | Online proctored exam via Salesforce authorized testing platform (typically Webassessor) |
| Pre Condition: | No formal prerequisites required, but Salesforce Administrator knowledge is recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/public-sector-solutions-accredited-professional |
Salesforce AP-222 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Case and Program Management | - Program and benefit tracking - Case lifecycle management |
| Topic 2: Constituent Experience | - Omni-channel service interactions - Self-service portals and Experience Cloud |
| Topic 3: Automation and Integration | - Integration with external government systems - Flow automation in public sector solutions |
| Topic 4: Security and Compliance | - Compliance considerations in government deployments - Data security and access control |
| Topic 5: Data Model and Architecture | - Public sector data model components - Object relationships and configuration principles |
| Topic 6: Public Sector Solutions Overview | - Core concepts of Salesforce Public Sector Solutions - Government and public sector use cases |
Salesforce Public Sector Solutions Accredited Professional Sample Questions:
1. A government agency is responsible for providing licenses to various sporting events. To acquire the license, individuals need to pay the required fees. The System Administrator for Public Sector Solution main responsibility is to automatically map and set the fees for each application to ensure the correct fees are mapped. Which Business Rules Engine tool is used here?
A) Data matrices
B) Process Builder
C) Decision Matrices
D) Workflow Field Updates
2. A permitting agency wants inspectors to complete inspections in areas with unreliable internet connectivity. Inspection results should synchronize automatically when a connection becomes available. Which Salesforce capability best supports this requirement?
A) Salesforce Mobile App with Field Service Mobile offline capability
B) Email-to-Case
C) Salesforce Scheduler
D) Reports and Dashboards
3. Foodvania has adopted Salesforce Public Sector Solutions to get relief to small businesses experiencing hardship due to the pandemic. Foodvania would like the recipients to apply for relief in a self-service portal, allowing for the upload of supporting documentation and the capability to check the status of their application. What should the consultant recommend using?
A) The consultant should recommend the Grants Management product with the Outbound Funds Module to give the recipients the capability to review their applications status.
B) The consultant should recommend the Grants Management product which includes the Grants Portal feature.
C) The consultant should recommend the Outbound Funds Module which includes the Grants Portal feature
D) The consultant should recommend the Outbound Funds Module which includes the Grants Portal feature and the procurement of an allotment of Experience Cloud licenses so as the recipients may review their applications status.
4. A government agency recently migrated to Salesforce and is very excited to be on board, but their System Administrators have doubts about installing the Omnistudio package. Which three tasks must be completed or checked before installing the OmniStudio Package?
A) Enable Assets
B) Confirm browser settings meet published minimum requirements
C) Ensure the email deliverability access level is set to "All email"
D) Enable Orders
E) Enable Person Accounts
5. A Consultant completed a process requirement workshop with a government agency and completed a process map following the workshop. When should the Consultant review the process map with the government agency to get sign- off on outlined business requirements?
A) During the user acceptance testing of the project
B) After the architecture team has reviewed the completed process map
C) After the completion of the design and solution phase
D) Before the solution design and solution phase of the project
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: B,C,E | Question # 5 Answer: D |
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