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Updated: Oct 04, 2026

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Cisco 350-801 Exam Overview:

Certification Vendor:Cisco
Exam Name:Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
Exam Number:350-801
Real Exam Qty:90-110
Exam Price:$400 USD
Exam Format:Simulations, Testlets, Drag and Drop, Multiple Choice
Certificate Validity Period:3 Years
Available Languages:English
Exam Duration:120 minutes
Related Certifications:Cisco Certified Specialist - Collaboration Core
Cisco Certified Network Professional (CCNP) Collaboration
Cisco Certified Internetwork Expert (CCIE) Collaboration
Passing Score:Variable (Approx. 825/1000)
Sample Questions:Cisco 350-801 Sample Questions
Exam Way:Pearson VUE (Online or Test Center)
Pre Condition:No formal prerequisites, but 3-5 years of experience with collaboration solutions is recommended.
Official Syllabus URL:https://www.cisco.com/site/us/en/learn/training-certifications/exams/clcor.html

Certification Path for Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)

This course will help you:

  • Earn 64 credits toward recertification
  • Implement Cisco Unified Communications Manager provisioning features
  • Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
  • Configure and troubleshoot collaboration endpoints

This exam is for:

  • Students preparing to take the CCNP Collaboration certification
  • Network engineers
  • Systems engineers
  • Network administrators

How to Prepare for Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)

Preparation Guide for Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)

Introduction for Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)

Implementing Cisco Collaboration Core Technologies v1.0 (CLCOR 350-801) is a 120-minute exam associated with the CCNP and CCIE Collaboration Certifications. This exam tests a candidate's knowledge of implementing core collaboration technologies including infrastructure and design, protocols, codecs, and endpoints, Cisco IOS XE gateway and media resources, Call Control, QoS, and collaboration applications. Practice with CISCO 350-801 practice exam and CISCO 350-801 practice exams can help you with passing the exam easily.

You should be familiar with:

  • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment
  • Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcor-350-801.html

Cisco 350-801 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Call Control25%- Describe Mobile and Remote Access (MRA)
- Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group)
- Describe the Cisco Unified Communications Manager (CUCM) digit analysis process
- Implement toll fraud prevention on CUCM
Topic 2: Collaboration Applications5%- Configure Cisco Unity Connection (MWI, SIP integration)
- Configure Cisco Jabber (Switching modes, Deployment modes)
Topic 3: Protocols, Codecs, and Endpoints20%- Identify the appropriate codec for a given scenario (G.711, G.729, Opus)
- Describe SIP interworking between CUCM and Cisco Expressway
- Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media)
- Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway)
Topic 4: Infrastructure and Design20%- Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal)
- Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS)
- Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE)
Topic 5: Cisco IOS XE Gateway and Media Resources15%- Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers)
- Describe IOS XE media resources (Conferencing, MOH, Transcoding)
- Troubleshoot IOS XE dial plans and dial peer matching
Topic 6: Quality of Service (QoS)15%- Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss)
- Configure LLQ (class map, policy map, service policy)
- Describe the QoS requirements for these applications (Voice, Video, Data)
- Describe the class models for providing QoS (DiffServ, IntServ)

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