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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. A team is struggling to resolve procedural issues that govern their performance.
What should the team leader do to resolve the problem?
Select one.

A) Change team membership
B) Use conflict resolution methods
C) Impose a solution
D) Take a hands-off attitude

2. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

A) Situational leadership theory
B) Path-goal theory
C) Leader-member exchange theory
D) Leader-participation model

3. Employee A noticed that Employee B was late for work, and A's perception of why B was late willdetermine what action A takes in this situation.
Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?
Select one.

A) Distinctiveness, consensus, and consistency
B) Problem, criteria, and alternatives
C) Creativity, relationships, and expertise
D) Situation, attributes, and alternatives

4. What defines acceptable standards of behavior that are shared by group members?
Select one.

A) Group status
B) Group conformity
C) Group roles
D) Group norms

5. When organizing a team to develop a new quality control system, management wanted to assign team members having characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Choose 1 answer

A) A manageable level of conflict, members who are conscientious, and effective leadership
B) Group performance evaluation, absence of conflict, and members who fill role demands
C) Group performance evaluation, members who score low on the personality characteristic of extroversion, and effective leadership
D) A climate of trust, members who fill role demands, and a large team size

Solutions: