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Last Updated: Aug 08, 2026
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| Section | Objectives |
|---|---|
| IT Financial and Strategic Management | - Alignment of IT strategy with business goals - IT budgeting and cost management |
| Project and Service Management | - IT service management concepts (e.g., ITIL basics) - Project lifecycle and methodologies (e.g., Waterfall, Agile) |
| Information Security and Risk Management | - Risk assessment fundamentals - Security policies and compliance |
| Systems and Infrastructure Management | - Operations and maintenance management - Infrastructure components and lifecycle |
| IT Management Fundamentals | - IT organizational structures and roles - IT governance principles |
1. What is an example of a knowledge factor used for authentication?
A) Fingerprint
B) Security token
C) Password
D) ID card
2. What is the function of a firewall in a network security strategy?
A) To prevent phishing attacks
B) To control unauthorized access
C) To manage encryption keys
D) To detect malware
3. What happens during the implementation phase of the systems development life cycle (SDLC)?
A) Software and information systems are physically constructed using programming languages.
B) Project pieces are brought together, interoperability is checked, and functionality is verified.
C) Corrections, additions, and upgrades are performed to ensure the system continually meets business goals.
D) Software or information systems are placed into production to allow users to perform business operations.
4. Which hacking method involves forging the from address so that replies go to an unintended audience?
A) Spoofing
B) Spyware
C) Hoaxes
D) Packet tampering
5. What is the meaning of scope creep?
A) Managing new requests through change control
B) Adding unapproved changes
C) Updating the project schedule
D) Making minor changes to improve team efficiency
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: B |
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