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Microsoft 074-338 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Client and User Experience Management | - User provisioning and policies
|
| Topic 2: Lync Server 2013 Architecture and Infrastructure | - Core server roles and topology design
|
| Topic 3: Monitoring, Troubleshooting, and Support | - Monitoring tools and logs
|
| Topic 4: Voice and Enterprise Communication Services | - Enterprise Voice configuration
|
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
You support a customer whose network environment includes Microsoft Lync Server 2013 with Enterprise Voice. Your customer enables centralized logging on the Lync servers. According to your customer, a user has reported that when she attempts to dial out to a public switched telephone network (PSTN) number, she receives the following message: "Your organization does not support calling this number." You confirm that the user is configured to use Enterprise voice and that other users are successfully making and receiving calls. Within the captured logs from the affected user, you view the following message: "SIP/2.0 403 Forbidden." The Microsoft Lync 2013 control panel displays the following information:
You need to ensure that the user is able to dial out to PSTN. What should you do?
- A. Open port TCP/5061 inbound on the Mediation Server.
- B. Change the associated normalization rule in the dial plan policy to match: ^(\d(11))$, Translation pattern +$1.
- C. Change the voice policy for this user to < North America > for PSTN usage association.
- D. Contact the Session Initiation Protocol (SIP) provider.
You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet.
Users are able to share screens remotely during conference calls. However, when they attempt to upload a Microsoft PowerPoint presentation, the sharing attempt fails with an error. You need to ensure that users are able to share PowerPoint presentations during Lync conference calls. What should you do?
- A. Install and configure the Office Web Apps Server Components on the Lync Pool Server.
- B. Install and configure an Office Web Apps Server in Lync Topology.
- C. Install and configure the PowerPoint 2013 Viewer on the Lync presenter workstations.
- D. Install and configure Silverlight on the user workstations.
You support a customer whose network environment includes Microsoft Lync Server 2013 servers. All of the company servers are located in the company datacenter. All users have Lync
2013 installed on their local computers. You deploy a virtual desktop infrastructure (VDI) environment to a pilot group of users. You install the Lync VDI plug-in and plug Lync compatible devices to the users' computers. Users report that Lync 2013 fails intermittently when pairing with the Lync VDI plug-in. You need to ensure reliable access to Lync 2013 for this pilot group of users. What should you do?
- A. Configure the remote desktop client settings so that audio plays on the local computer and remote recording is disabled.
- B. Uninstall Lync 2013 from the local users' computers.
- C. Run Windows 7 Service Pack 1 or higher on the local computers.
- D. Set EnableMediaRedirection to $FALSE for all VDI users.
You support a customer whose network environment includes Microsoft Lync Server 2013. A user reports that when he attempts to dial out to a public switched telephone network (PSTN) number, he receives the following message: "Your organization does not support calling this number." All other users are able to call the same number. You verify that the user is able to dial other Lync users in the network. You need to ensure that the user is able to dial out to PSTN numbers. What should you do?
- A. Modify the voice policy for this user for PSTN usage.
- B. Open outbound TCP port 5061 on the user's computer.
- C. Change the associated normalization rule in the dial plan policy.
- D. Make sure the session initiation protocol (SIP) provider is sending the invite to a Mediation Server.
HOTSPOT You support Microsoft Lync Server 2013 servers in your customer's company network. You plan to configure Extensible Messaging and Presence Protocol (XMPP) federation with an instant messaging partner. The XMPP federated partner supports only:
-Unencrypted Transmission Control Protocol (TCP) connections for server-to-server XMPP federation and -Server Dialback for identity verification.
You need to configure the negotiation settings for the XMPP federated partner.
Which options should you configure for each negotiation method? (To answer,
configure the appropriate options in the dialog box in the answer area.)
Explanation:
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