Pass with professional CPHRM actual quiz materials

When conducting an investigation of a liability claim, which of the following steps should be included?
* providing the RCA to the insurance company
* determining the applicable standard of care
* assessing the applicable legal principles
* obtaining an incident report from the claimant

• A. 1 and 2 only
• B. 1 and 4 only
• C. 3 and 4 only
• D. 2 and 3 only

A 78-year-old patient in the ICU is unable to speak or swallow. The physician states that she is terminally ill and believes she lacks decision-making capacity. As such, he has deferred to her properly executed advance directive that clearly outlines her wishes for no life-prolonging treatment. The patient's three sons know of the directive, but insist that a PEG tube be placed to assist with feeding. The physician is opposed to placing the tube. The nurse calls the risk manager for advice. Which of the following should the risk manager advise?

• A. More facts are needed; decision making capacity must be determined before moving forward.
• B. The patient has the right to autonomy, and the advance directive is proper; support the physician.
• C. More facts are needed; request an ethics consultation.
• D. The family will outlive the patient, and they have the right to sue; support the family.

What is the voluntary relinquishment by the insurer or self-insurer of the right to recover from a third party?

• A. Coinsurance
• B. Waiver of subrogation
• C. Experience rating
• D. Underwriting

A physician dies upon arrival to the emergency department from her home following a gunshot wound to the chest. The police report a history of domestic violence. The organization is required to notify the

• A. state Board of Medicine.
• B. Department of Health and Family Services.
• C. Office of the Medical Examiner.
• D. organization's public relations department.

In enterprise risk management, which of the following are external factors that may affect risk?

• A. Option B
• B. Option D
• C. Option C
• D. Option A