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Updated: Sep 27, 2026

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Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Data and Analytics Management: In this section, candidates are tested for their ability to describe the considerations when importing, updating, transferring, mass deleting, exporting, and backing up data. It also covers the implications of data validation tools and the options available when creating or customizing a report or report type.
Topic 2
  • Service and Support Applications: This section of the exam explains the capabilities of case management and its automation.
Topic 3
  • Productivity and Collaboration: This exam topic covers explaining the capabilities of activity management and how to describe the features of Chatter. It also covers how to describe the capabilities of Salesforce Mobile App.
Topic 4
  • Sales and Marketing Applications: In a given scenario, this section of the exam covers the identification of capabilities and implications of the sales processes. Also, other topics in this section relate to using the appropriate sales productivity features after utilizing opportunity tools.
Topic 5
  • Configuration and Setup: This section of the exam covers information found in the company settings, distinguishing and understanding the administration of declarative configuration of the user interface. For a particular scenario, this topic of the exam covers demonstrating the proper setup and maintenance of users.
Topic 6
  • Object Manager and Lightning App Builder: This section of the exam describes the standard object architecture and relationship model.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201

Salesforce Salesforce-Certified-Administrator Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Administrator Exam
Exam Number:ADM-201 / Salesforce-Certified-Administrator
Exam Duration:105 minutes
Certificate Validity Period:Valid 3 years; requires annual free Trailhead maintenance to stay active
Real Exam Qty:60 scored + 5 unscored
Related Certifications:Salesforce Certified Platform App Builder
Salesforce Certified Advanced Administrator
Passing Score:65%
Exam Format:Scenario-based, Multiple-select, Multiple-choice
Exam Price:$200 USD (+ applicable tax), retake: $100 USD
Available Languages:English, Italian, Spanish, Japanese, German, French, Portuguese (Brazilian)
Recommended Training:Official Exam Guide
Trailhead Prepare for Your Administrator Credential
Exam Registration:Official Salesforce Credential Page
Webassessor Registration
Sample Questions:Salesforce Salesforce-Certified-Administrator Sample Questions
Exam Way:Online proctored via Kryterion Webassessor / Pearson VUE, or in-person at authorized test centers
Pre Condition:No formal prerequisites; 6+ months of hands-on Salesforce administration experience recommended
Official Syllabus URL:https://trailhead.salesforce.com/credentials/administrator

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