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WGU Organizational-Behaviors-and-Leadership Exam Overview:

Certification Vendor:Western Governors University (WGU)
Exam Name:Organizational Behaviors and Leadership
Exam Number:IBC1
Certificate Validity Period:N/A
Exam Format:Multiple Choice, Scenario-Based Questions, Objective Assessment (OA)
Exam Price:Included in WGU course tuition
Real Exam Qty:Approximately 60-80
Available Languages:English
Related Certifications:WGU Organizational Behavior and Leadership Course (C484)
Exam Duration:120 minutes
Passing Score:Competency-based assessment (official passing score not publicly disclosed)
Sample Questions:WGU Organizational-Behaviors-and-Leadership Sample Questions
Exam Way:Online proctored Objective Assessment through WGU assessment platform.
Pre Condition:No formal prerequisite examination required.
Official Syllabus URL:https://www.wgu.edu

WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

SectionObjectives
Group Behavior and Team Dynamics- Team Effectiveness
  • 1. Virtual Teams
  • 2. Group Cohesiveness
  • 3. Social Loafing
- Decision Making
  • 1. Nominal Group Technique
  • 2. Group Decision Techniques
  • 3. Brainstorming
- Group Structure
  • 1. Formal Groups
  • 2. Informal Groups
  • 3. Group Roles
Leadership- Power and Influence
  • 1. Sources of Power
  • 2. Organizational Politics
  • 3. Influence Tactics
- Leadership Styles
  • 1. Servant Leadership
  • 2. Transformational Leadership
  • 3. Transactional Leadership
- Leadership Theories
  • 1. Trait Theories
  • 2. Contingency Theories
  • 3. Behavioral Theories
Motivation- Rewards and Performance
  • 1. Performance Evaluation
  • 2. Intrinsic Rewards
  • 3. Extrinsic Rewards
- Process Theories
  • 1. Equity Theory
  • 2. Expectancy Theory
  • 3. Goal-Setting Theory
- Content Theories
  • 1. McClelland's Theory of Needs
  • 2. Two-Factor Theory
  • 3. Maslow's Hierarchy of Needs
Organizational Culture and Change- Managing Change
  • 1. Resistance to Change
  • 2. Change Strategies
  • 3. Change Processes
- Organizational Culture
  • 1. Dominant Culture
  • 2. Organizational Climate
  • 3. Ethics and Values
Individual Behavior in Organizations- Perception
  • 1. Attribution Theory
  • 2. Perceptual Biases
  • 3. Perceptual Process
- Personality
  • 1. Personality Traits
  • 2. Core Self-Evaluation
  • 3. Values and Attitudes
Conflict and Communication- Organizational Communication
  • 1. Interpersonal Communication
  • 2. Barriers to Communication
  • 3. Communication Channels
- Conflict Management
  • 1. Conflict Resolution Techniques
  • 2. Problem Solving
  • 3. Authoritative Command

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

Question #1

What is one of the six primary characteristics that define an organization's culture?

  • A. Market orientation
  • B. Political orientation
  • C. Adaptability
  • D. Aggressiveness
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Correct Answer: D  🗳️

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Question #2

A company is changing their work organization from employees working individually to the use of teams.
What will likely help the company develop team effectiveness?
Select one.

  • A. Utilizing both individual rewards and team rewards
  • B. Ensuring there is zero conflict among team members
  • C. Avoiding social loafing by making sure all accountability is joint accountability.
  • D. Quickly developing team efficacy by assigning only complex and difficult tasks from the beginning
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #3

What is an advantage of a strong organizational culture?
Choose 1 answer

  • A. Organizational purpose results in limited cohesiveness.
  • B. Employee behavior is rarely affected.
  • C. The company has low employee turnover.
  • D. There is a lack of behavioral consistency
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Correct Answer: C  🗳️

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Question #4

What is a characteristic of problem-solving teams that is different than cross-functional teams?

  • A. Problem-solving teams use only computer technology to tie them together physically
  • B. Problem-solving team members come from the same work unit.
  • C. Problem-solving team members meet only on a virtual basis.
  • D. Problem-solving team members come from different work units.
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Correct Answer: B  🗳️

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Question #5

What is a purpose of employee performance evaluations?
Choose 1 answer

  • A. To determine who is best tuned to organizational politics
  • B. To serve as a screening device for selecting new employees
  • C. To provide feedback and determine reward allocations
  • D. To measure the physiological symptoms of organizational dysfunctionality
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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