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Updated: Oct 17, 2026

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Conclusion

As you have already understood, the Microsoft MS-700 exam is not just aimed at testing your real-world knowledge of MS Teams management, but rather at assessing your practical skills that will aid in optimizing the daily tasks and performance of your organization. Moreover, for you personally, passing the test gives confidence in your knowledge and arms you with more competencies regarding Microsoft Teams. Also, by adding the results to your CV, you are sure to stand out from the other candidates for the position you want. So, wait for no more and go for it right now!

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700

Microsoft MS-700 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Managing Microsoft Teams
Exam Number:MS-700
Real Exam Qty:40-60
Passing Score:700
Exam Duration:120 minutes
Related Certifications:Microsoft 365 Certified: Teams Administrator Associate
Available Languages:Italian, Indonesian (Indonesia), French, Japanese, German, English, Chinese (Simplified), Spanish, Portuguese (Brazil), Arabic (Saudi Arabia), Korean, Russian, Chinese (Traditional)
Exam Format:Case study, Multiple choice, Drag and drop, Yes/No
Exam Price:USD 165
Sample Questions:Microsoft MS-700 Sample Questions
Exam Way:Online (proctored) or at a Pearson VUE testing center
Pre Condition:Candidates should have a basic understanding of Microsoft 365 services, including Microsoft Teams, and experience managing Teams in an enterprise environment.
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-700/

Preparation Process

As stated above, the first step in the preparation process is to review the exam objectives. This will enable the candidates to understand the areas that are covered in the certification test. When it comes to the prep resources for learning the topics, the Microsoft Learn Platform has all the tools that you need. Let’s look at these in detail.

  • Official Practice Test

    The applicants can also explore the official practice test on the Microsoft website. This training tool is designed to prepare them for different question formats that can be encountered in the actual exam.

  • Free Online Learning Path

    The resources available under this path are free. These are designed to be used as supplements to the instructor-led training. There are two learning paths for the Microsoft MS-700 exam – Upgrade to Microsoft Teams and Manage Team Collaboration with Microsoft Teams. Each learning path has five modules within it and the students can explore each of them to gain the competence required to pass the test and obtain the certification.

  • Paid Instructor-Led Training

    This training option is a paid course that covers six specific central elements. These include Microsoft Teams Overview; Microsoft Teams’ Security & Compliance; Governance Implementation; Preparation of the Environment for the Deployment of Microsoft Teams; Management and Deployment of Teams; and Management of Communication and Collaboration in Microsoft Teams. The training course will offer in-depth lessons on each of these elements with some hands-on lab experience.

Handling Calling, Chat, and Meetings

  • Handling chat and cooperation experiences: this includes customizing messaging policies; handling external access; managing channels for a team; handling private channel creation policies; handling email integration; customizing external access for OneDrive for Business and SharePoint; handling Cloud file storage options for cooperation.
  • Handling Phone System: here you need to show your expertise in handling resource accounts; designing and customizing call queues; developing and customizing auto attendants; handling call park policies; handling calling policies; handling caller ID policies; interpreting the Direct Routing health dashboard.
  • Handling phone numbers: this requires the individuals’ skills in giving recommendations regarding a PSTN connectivity solution depending on business needs; ordering phone numbers; handling service numbers; adding, replacing, or removing an emergency address for your enterprise; assigning, replacing, or removing a phone number for a user; handling voice settings for users; customizing dynamic emergency calling.
  • Handling meeting experiences: the test takers need to prove that they are conversant with customizing meeting settings; designing and handling meeting policies; customizing settings for live events; designing and handling policies for live events; customizing conference bridge settings.

Microsoft MS-700: Target Audience and Required Experience

The MS-700 exam is best suited for those individuals who are already proficient in using PowerShell to manage Team settings. In other words, it is designed for those who are in the job role of a Teams Administrator.

To be able to tackle the questions in this exam, you should have the ability to configure, deploy, and also manage Office 365 workloads, specifically for Microsoft Teams focusing on reliable collaboration and effective communication in an enterprise environment. You should also possess a basic understanding of integration points with services and apps, such as Office 365 Groups, Azure AD, Exchange, OneDrive for Business, and SharePoint. Another important skill is to update to Teams from Skype for Business.

Microsoft MS-700 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Manage teams, channels, chats, and apps20-25%- Manage apps for Teams
  • 1. Configure custom app policies and settings
  • 2. Manage app permission policies
  • 3. Manage app setup policies
- Create and manage teams
  • 1. Manage team membership
  • 2. Create teams
  • 3. Implement policies for team creation
- Manage channels and chats
  • 1. Create and manage channels
  • 2. Configure channel policies
  • 3. Manage chat settings
Topic 2: Manage meetings and calling30-35%- Manage meetings and events
  • 1. Configure meeting settings
  • 2. Manage webinars and town halls
  • 3. Configure meeting policies
- Manage Phone System and calling
  • 1. Manage Phone System settings
  • 2. Configure calling policies
  • 3. Manage call queues and auto attendants
Topic 3: Configure and manage a Teams environment40-45%- Monitor and analyze service usage
  • 1. Analyze usage reports
  • 2. Monitor service health
- Manage security and compliance settings for Teams
  • 1. Manage security policies
  • 2. Manage governance and lifecycle policies
  • 3. Manage compliance policies
- Plan and implement governance and lifecycle management
  • 1. Configure Teams settings
  • 2. Configure policies
  • 3. Manage guest access
- Plan and configure network settings for Teams
  • 1. Configure network ports and protocols
  • 2. Plan for network requirements
  • 3. Configure networking settings

Microsoft Managing Microsoft Teams Sample Questions:

Question #1

You have a Microsoft 365 subscription that uses Microsoft Teams.
Users report poor call quality.
You need to identify whether Teams calls use TCP or UDP.
What should you review in the Microsoft Call Quality Dashboard?

  • A. Quality of Experience Reports
  • B. Endpoint Reports
  • C. Quality Drill Down Reports
  • D. Reliability Reports
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

You have a Microsoft 365 subscription that uses Microsoft Teams.
You have the users shown in the following table.

You have a team named Project1 that contains the users shown in the following table.

Which user can archive Project 1, and which tool should be used to perform the task? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Question #3

You have a Microsoft Office 365 subscription.
You need to prevent guest users from deleting channels from a Microsoft Teams team.
What should you use?

  • A. the Microsoft Teams client
  • B. the Azure portal
  • C. the Security & Compliance admin center
  • D. the Microsoft 365 admin center
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #4

Your company has a Microsoft 365 subscription.
The company's global app permission policy is configured as shown in the following exhibit.

Users report that they can view the list of available third-party apps from the Microsoft Teams client.
You need to ensure that the Who app is the only visible app from the Microsoft Teams client.
What should you modify?

  • A. the global app permission policy
  • B. the global teams policy
  • C. the global app setup policy
  • D. the Org-wide app settings
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #5

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company has 10 offices in North America and Europe.
The company has 5,000 users.
You plan to deploy Microsoft Teams for all the users.
You run a pilot project for the planned deployment.
You need to identify the network packet loss from the pilot computers to Microsoft Teams during calls.
Solution: From the Microsoft Teams admin center, you select Analytics & reports.
Does this meet the goal?

  • A. No
  • B. Yes
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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