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Updated: Aug 31, 2026
No. of Questions: 95 Questions & Answers with Testing Engine
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These are following steps for registering the MB6-897 exam. Step 1: Visit to Microsoft Exam Registration Step 2: Signup/Login to MICROSOFT account Step 3: Search for MICROSOFT MB6-897 Certifications Exam Step 4: Select Date and Center of examination and confirm with payment value of $165
The benefit in Obtaining the MB6-897 Exam Certification
- Candidates will get in-depth knowledge by completing the courses along with the access to revision materials for 6 months upon completion means they will have a wider skill set when it comes to the various technologies and systems than an uncertified professional. Certified Professional in this particular skill set is 74% more efficient when it comes to completing their tasks in a timely well-executed manner.
- When Candidates applying for a job or looking to promotion in their current position, a Microsoft Certified Professional certification in the field in which Candidates are applying will put you at the top of the list and make them a desirable candidate for employers.
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- After completion of Microsoft Certified Professional Certification candidates receive official confirmation from Microsoft that you are now fully certified in their chosen field. This can be now added to their CV, cover letters and job applications.
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Reference: https://www.microsoft.com/en-us/learning/exam-mb6-897.aspx
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Microsoft MB6-897 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 for Retail |
| Exam Number: | MB6-897 |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Drag-and-drop, Case studies, Multiple-response |
| Certificate Validity Period: | Retired since January 31, 2021; previously valid for 2 years |
| Exam Price: | $165 USD |
| Passing Score: | 700 (on a scale of 1-1000) |
| Related Certifications: | Microsoft Dynamics 365 for Retail Functional Consultant |
| Real Exam Qty: | 40-60 |
| Exam Duration: | 120-150 |
| Recommended Training: | Microsoft Dynamics 365 for Retail Learning Paths |
| Exam Registration: | Pearson VUE (registration closed) Microsoft Learn Exam Page |
| Sample Questions: | Microsoft MB6-897 Sample Questions |
| Exam Way: | Previously available via online proctored or onsite at authorized Pearson VUE centers; no longer offered |
| Pre Condition: | No formal prerequisites; recommended experience with retail operations and Dynamics 365 for Retail |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb6-897/ |
Microsoft MB6-897 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Set up and configure products | 15-20% | - Define product parameters and attributes - Set up inventory and vendor links - Build category hierarchies and catalogs - Manage pricing, discounts, and promotions |
| Set up and configure Point of Sale (POS) | 10-15% | - Set up barcodes, labels, and printing - Configure payment methods and operations - Create screen layouts and button grids - Configure POS terminals and hardware |
| Manage retail operations | 15-20% | - Manage store operations and workflows - Process returns, RMA, and inventory - Monitor and troubleshoot connectivity - Configure Commerce Data Exchange |
| Set up and configure organizational parameters | 20-25% | - Model an organization and hierarchies - Configure retail parameters and workflows - Manage retail channels and integration - Implement security and address books |
| Conduct retail activities | 25-30% | - Process orders and fulfillment - Perform POS transactions and customer service - Handle sales analytics and reporting - Manage loyalty programs and gift cards |
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