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Updated: Oct 22, 2026
No. of Questions: 62 Questions & Answers with Testing Engine
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For more info read reference
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340
Microsoft MB-340 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Commerce Functional Consultant |
| Exam Number: | MB-340 |
| Related Certifications: | Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330) Microsoft Certified: Dynamics 365 Fundamentals Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310) |
| Passing Score: | 700 (out of 1000) |
| Certificate Validity Period: | 1 year (renewable via Microsoft certification renewal assessment) |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | Approximately 40–60 |
| Available Languages: | Korean, Chinese (Simplified), English, Japanese |
| Exam Price: | USD 165 (varies by region) |
| Exam Format: | Case studies, Scenario-based questions, Multiple choice, Multiple response |
| Recommended Training: | Dynamics 365 Commerce Documentation Microsoft Learn MB-340 Learning Path |
| Exam Registration: | Microsoft Certification Registration (Pearson VUE) Microsoft Credentials Portal |
| Sample Questions: | Microsoft MB-340 Sample Questions |
| Exam Way: | Online proctored exam or in-person test center via Pearson VUE |
| Pre Condition: | No strict prerequisites. Recommended knowledge includes Microsoft Dynamics 365 fundamentals and familiarity with retail/commerce operations; MB-300 or equivalent knowledge is beneficial. |
| Official Syllabus URL: | https://learn.microsoft.com/credentials/certifications/d365-commerce-functional-consultant-associate/ |
Basics of Microsoft MB-340 Exam
Microsoft Dynamics 365 Commerce Functional Consultant is a certification course that includes the basic concepts and skills required by a Commerce specialist. This certification course is created for professionals who need a practical understanding of Microsoft Dynamics 365 to configure, implement and administer a Microsoft Dynamics 365 based solution. This certification course provides in-depth knowledge on how to manage various aspects of the Commerce module.
Courses included in the certification:
Introduction to Microsoft Dynamics 365
Configuration with Workflows
Overview of the Microsoft MB-340 Exam
Configuration with Forms
Foundation Configuration for Microsoft Dynamics 365
Configuration with Dashboards and Analytics
Introduction to Microsoft Dynamics 365 for Finance and Operations
Microsoft MB-340 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Implement and manage e-commerce | - E-commerce configuration
|
| Configure Dynamics 365 Commerce environment | - Manage Commerce components
|
| Monitor and troubleshoot Commerce operations | - Issue resolution
|
| Configure and manage POS | - POS setup
|
| Manage Commerce channels | - Retail channels
|
| Manage products and pricing | - Pricing and discounts
|
| Manage customer and loyalty | - Customer management
|
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