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Updated: Aug 01, 2026

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HP HP2-B120 Exam Overview:

Certification Vendor:HP
Exam Name:HP Selling HP EMEA cMPS (HP2-B120) Exam
Exam Number:HP2-B120
Related Certifications:HP Sales Certifications
HP Partner Learning Program
Available Languages:English
Exam Format:Multiple choice, Scenario-based questions
Sample Questions:HP HP2-B120 Sample Questions
Exam Way:Online proctored or authorized testing center (varies by region)
Pre Condition:Recommended familiarity with HP product portfolio and basic IT sales concepts

HP HP2-B120 Exam Syllabus Topics:

SectionObjectives
Topic 1: EMEA Market & Customer Needs- Regional market dynamics
  • 1. Enterprise and SMB segmentation
    • 2. Customer procurement drivers in EMEA
      Topic 2: HP Company & Portfolio Overview- HP business units and product ecosystem
      • 1. Print solutions and imaging systems
        • 2. PCs and notebooks portfolio
          • 3. Services and solutions offerings
            Topic 3: HP Sales Methodology- Consultative selling approach
            • 1. Needs discovery and qualification
              • 2. Value-based solution positioning
                Topic 4: Channel & Partner Ecosystem- HP partner programs
                • 1. cMPS partner structure and role
                  • 2. Distributor and reseller models
                    Topic 5: Competitive Positioning- HP differentiation strategies
                    • 1. Service and lifecycle value
                      • 2. Hardware innovation advantages

                        HP Selling HP EMEA cMPS Sample Questions:

                        1. Which statement is true regarding a "level pay" pricing model?

                        A) The customer pays a fixed amount per defined period withreconciliationevery 12 months
                        B) The customer does not pay.
                        C) The customer pays a variable amount per month based on the pages printed
                        D) The customer pays a fixed amount for the total duration of the contract without annual reconciliation


                        2. Which statement is true about a "base plus click" pricing model?

                        A) The fixed costs in the contract are included in the click.
                        B) The fixed costs in the contract are included in the base, and the variable costs are included in the click
                        C) The customer pays a fixed amount per month regardless of the pages printed.
                        D) The consumables and maintenance kits are included in the base.


                        3. The HP channel strategy to win in the contractual printing market is based on which programs?

                        A) Inside Partner Managed Print Services, Partner Managed Print Services, and Channel MFP Page Capture
                        B) Channel Managed Print Services and Partner Managed Print Services
                        C) Channel Managed Print Services. MFP Plus, and Pay for Print
                        D) Smart MFP Pay per Use inside Partner Managed Print Services, and Smart Printer Use


                        4. What information needs to be reported in the ICPP portal on a monthly basis? (Select two.)

                        A) amount of non-HP devices at the customer site
                        B) PDF document of signed contract
                        C) copy of the pricing tool, including the detailed calculation S contract start date and end date
                        D) serial numbers of devices


                        5. What are the consequences of misusing the HP Channel Managed Print Services program discount? (Select two.)

                        A) The partner will pay back the net value of the discounts that HP paid to distribution in order to support the SCRP Program.
                        B) The partner will pay back all program achievements, such as contractual bonus and Pay For Results (PFR).
                        C) All existing contracts of the partner will be reassigned to HP directly.
                        D) HP will inform all key competitors of the partner about the misuse.
                        E) HP will issue a warning letter to the partner, giving 3 months' notice to become compliant with the CMPS program or be expelled for a minimum of 2 years.


                        Solutions:

                        Question # 1
                        Answer: C
                        Question # 2
                        Answer: B
                        Question # 3
                        Answer: A
                        Question # 4
                        Answer: C,D
                        Question # 5
                        Answer: A,C

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