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Updated: Aug 02, 2026

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HP HP2-B119 Exam Overview:

Certification Vendor:HP Inc.
Exam Name:HP Selling HP EMEA pMPS Exam
Exam Number:HP2-B119
Certificate Validity Period:2-3 years
Exam Format:Multiple choice, Single answer, Scenario-based questions
Passing Score:65-70%
Related Certifications:HP Sales Certification
HP Print Solutions Certification
HP Managed Print Services (MPS) Certification
Exam Duration:60-90
Exam Price:Varies by region (~USD 80-150 equivalent)
Available Languages:English
Real Exam Qty:45-60
Recommended Training:HP Managed Print Services Learning Resources
HP Sales Training Programs
Exam Registration:Pearson VUE HP Exams
HP Training & Certification Portal
Sample Questions:HP HP2-B119 Sample Questions
Exam Way:Typically delivered via Pearson VUE testing centers or online proctored exam depending on region.
Pre Condition:No strict prerequisite required, but familiarity with HP printing portfolio and sales concepts is recommended.
Official Syllabus URL:https://www.hp.com

HP HP2-B119 Exam Syllabus Topics:

SectionObjectives
Managed Print Services (MPS)- Service delivery models
  • 1. Contract-based print services
    • 2. Usage-based billing models
      - MPS value proposition
      • 1. Cost optimization
        • 2. Security and compliance
          Competitive Positioning- Market comparison awareness
          • 1. Positioning HP MPS advantages
            • 2. Key competitors in print industry
              - HP differentiation
              • 1. Sustainability initiatives
                • 2. Security features
                  HP Printing Portfolio Overview- HP Print hardware solutions
                  • 1. Office printers and MFPs
                    • 2. Enterprise printing devices
                      - Print ecosystem and services
                      • 1. Device lifecycle management
                        • 2. HP software and print management tools
                          Print Security and Compliance- Regulatory compliance
                          • 1. Industry compliance standards
                            • 2. Data protection considerations
                              - Device security
                              • 1. Secure print workflows
                                • 2. Firmware protection
                                  Customer Needs and Solution Selling- Identifying customer requirements
                                  • 1. Workflow optimization opportunities
                                    • 2. Print environment assessment
                                      - Value-based selling approach
                                      • 1. ROI-driven proposals
                                        • 2. Business outcome alignment

                                          HP Selling HP EMEA pMPS Sample Questions:

                                          1. What is HP Capture and Route?

                                          A) a highly secure fleet management solution
                                          B) an MFP-based capture solution
                                          C) a versatile server-based device driver
                                          D) a highly scalable capture to workflow solution


                                          2. Which statements best describe the HP Service Portal? (Select two.)

                                          A) It is a website where the customer can view detailed information about the fleet under its HP pMPS contract.
                                          B) It is a website explaining the services available with HP pMPS.
                                          C) It is a website for maintaining the remote monitoring software.
                                          D) It is used by the customer or the partner's help desk as a remote diagnostic tool for fault detection.
                                          E) It is a website where the partner can view all details regarding their HP pMPS contracts, including detailed information about the printers under management.


                                          3. What are the two general types of customer needs in terms of costs? (Select two.)

                                          A) hard costs
                                          B) soft costs
                                          C) mitigative costs
                                          D) immediate costs
                                          E) long term costs


                                          4. What is HP Digital Sending Software?

                                          A) digital sending functionality that is embedded in an HP MFP scanner
                                          B) cloud-based digital sending functionality
                                          C) server-based digital sending functionality
                                          D) digital sending functionality that includes TWAIN scanning


                                          5. What is the greater goal for selling HP imaging and printing products?

                                          A) upgrading their fleet
                                          B) increasing their printing volume
                                          C) improving the way they work
                                          D) meeting their immediate needs


                                          Solutions:

                                          Question # 1
                                          Answer: D
                                          Question # 2
                                          Answer: C,E
                                          Question # 3
                                          Answer: A,B
                                          Question # 4
                                          Answer: C
                                          Question # 5
                                          Answer: C

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