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Updated: Aug 02, 2026
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| Certification Vendor: | HP Inc. |
| Exam Name: | HP Selling HP EMEA pMPS Exam |
| Exam Number: | HP2-B119 |
| Certificate Validity Period: | 2-3 years |
| Exam Format: | Multiple choice, Single answer, Scenario-based questions |
| Passing Score: | 65-70% |
| Related Certifications: | HP Sales Certification HP Print Solutions Certification HP Managed Print Services (MPS) Certification |
| Exam Duration: | 60-90 |
| Exam Price: | Varies by region (~USD 80-150 equivalent) |
| Available Languages: | English |
| Real Exam Qty: | 45-60 |
| Recommended Training: | HP Managed Print Services Learning Resources HP Sales Training Programs |
| Exam Registration: | Pearson VUE HP Exams HP Training & Certification Portal |
| Sample Questions: | HP HP2-B119 Sample Questions |
| Exam Way: | Typically delivered via Pearson VUE testing centers or online proctored exam depending on region. |
| Pre Condition: | No strict prerequisite required, but familiarity with HP printing portfolio and sales concepts is recommended. |
| Official Syllabus URL: | https://www.hp.com |
| Section | Objectives |
|---|---|
| Managed Print Services (MPS) | - Service delivery models
|
| Competitive Positioning | - Market comparison awareness
|
| HP Printing Portfolio Overview | - HP Print hardware solutions
|
| Print Security and Compliance | - Regulatory compliance
|
| Customer Needs and Solution Selling | - Identifying customer requirements
|
1. What is HP Capture and Route?
A) a highly secure fleet management solution
B) an MFP-based capture solution
C) a versatile server-based device driver
D) a highly scalable capture to workflow solution
2. Which statements best describe the HP Service Portal? (Select two.)
A) It is a website where the customer can view detailed information about the fleet under its HP pMPS contract.
B) It is a website explaining the services available with HP pMPS.
C) It is a website for maintaining the remote monitoring software.
D) It is used by the customer or the partner's help desk as a remote diagnostic tool for fault detection.
E) It is a website where the partner can view all details regarding their HP pMPS contracts, including detailed information about the printers under management.
3. What are the two general types of customer needs in terms of costs? (Select two.)
A) hard costs
B) soft costs
C) mitigative costs
D) immediate costs
E) long term costs
4. What is HP Digital Sending Software?
A) digital sending functionality that is embedded in an HP MFP scanner
B) cloud-based digital sending functionality
C) server-based digital sending functionality
D) digital sending functionality that includes TWAIN scanning
5. What is the greater goal for selling HP imaging and printing products?
A) upgrading their fleet
B) increasing their printing volume
C) improving the way they work
D) meeting their immediate needs
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C,E | Question # 3 Answer: A,B | Question # 4 Answer: C | Question # 5 Answer: C |
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