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Updated: Oct 23, 2026
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Salesforce Arch-301 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified B2B Solution Architect Exam |
| Exam Number: | Arch-301 |
| Exam Price: | USD 400 |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60-65 |
| Passing Score: | 58% |
| Exam Format: | Multiple-choice, Scenario-based, Multiple-select |
| Related Certifications: | Salesforce Architect Salesforce Certified Application Architect Salesforce Certified System Architect |
| Exam Duration: | 120 minutes |
| Available Languages: | English |
| Recommended Training: | Prepare for the Salesforce B2B Solution Architect Credential |
| Exam Registration: | Salesforce Credential Page Pearson VUE Registration |
| Sample Questions: | Salesforce Arch-301 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE testing centers |
| Pre Condition: | Must hold Salesforce Certified Application Architect or Salesforce Certified System Architect certification |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/b2bsolutionarchitect |
Salesforce Arch-301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Governance and Integration | 26% | - Design data migration and synchronization strategies - Select integration methods and patterns - Define data flows and system relationships - Establish data governance and quality frameworks - Manage master data and cross-system consistency |
| Topic 2: Operationalize the Solution | 8% | - Enable teams for solution operation - Define monitoring and maintenance processes - Plan ongoing management and support - Plan for evolution and scaling |
| Topic 3: Discovery and Customer Success | 25% | - Align solutions with business outcomes - Document business needs, vision, and success criteria - Define future-state architecture and roadmap - Plan incremental delivery steps |
| Topic 4: Design | 29% | - Map sharing, visibility, and security models - Evaluate design trade-offs and risks - Select appropriate Salesforce multi-cloud solutions - Design scalable, secure, and compliant architectures - Address functional and non-functional requirements |
| Topic 5: Delivery | 12% | - Optimize resources and delivery methodologies - Align delivery with business objectives - Manage stakeholder expectations and acceptance - Plan solution delivery and implementation lifecycle |
Salesforce Certified B2B Solution Architect Sample Questions:
Universal Containers (UC) is using Sales Cloud and Service Cloud. UC wants a solution that can tend scheduled emails on a dairy, weekly, or monthly basis to existing customers and prospects. UC also wants to track if customers haveopened the emails. There can be as little as 1,000 emails in a week or as many as
100,000 emails in a month, depending on the season.
Based on that criteria, which solution should the Solution Architect recommend to UC?
- A. Develop a custom solution using scheduled Apex to send emails.
- B. Recommend Marketing Cloud Account Engagement.
- C. Recommend Marketing Cloud Personalization.
- D. Set up scheduled flows to handleemail sending and tracking.
Correct Answer: B 🗳️
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Universal Containers (UC) has a global support model and would like to open up a text message channel to support maintenance supervisors in countries around the world. UC also wants to leverage messaging to market to itsbusiness partners, and be able to track open and click-through rates just like it does with email campaigns.
What should a Solution Architect recommend to UC?
- A. Utilize Service Cloud Email to Text Message.
- B. Embed third-party messenger tools.
- C. Utilize Service Cloud and LiveMessage.
- D. Utilize Marketing Cloud and MobileConnect.
Correct Answer: D 🗳️
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Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email.
The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendorsusing Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners.
What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud?
Choose 2 answers
- A. Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?
- B. Does the direct Sales team co-sell with partners or sell to partners in this new channel model?
- C. Do partners need to do complex configurations or create their special pricing?
- D. What do we need to invest in order to build the channel and where does that investment come from?
Correct Answer: B,C 🗳️
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Ohana Cirrus (OC) has around 1,500 support agents working in its global support center operating 24/7 across multiple channels. This center handles around 30,000 cases per day. OC currently uses a custom-developed solution to manage customer complaints and is planning to replace it with a new Salesforce solution. The current system contains more than 250 million records including some still being processed.
Which three recommendations should a Solution Architect suggest to migrate to the new application in the most efficient manner?
Choose 3 answers
- A. Migrate all complaint records m the Case object to provide a 360-degree customer view.
- B. Use an EU tool that uses the Salesforce Bulk API to migrate the data from the legacy system to the new system.
- C. Use an interface to copy data from the legacy complaint system to Salesforce using a scheduled MuleSoft batch.
- D. Migrate archived data to Heroku and active and semi-active data to Salesforce.
- E. Use Deferred Sharing Calculations to avoid record sharing calculations during data migration.
Correct Answer: B,D,E 🗳️
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Refer to the images below:
As part of its solution to accelerate overall sales. Universal Containers (UC) has chosen to implement a CPQ solution using Salesforce CPQ. As part of the CPQ solution, there is a requirement to retain UC's ERP as the Pricing and Product master.
UC's business process results in Products and Pricing being updated sporadically once a week, and then on a much larger scale on a monthly basis, which could result in a large amount of records that need to be updated in Salesforce.
Whichstrategy should the Solution Architect choose to handle this scenario?
- A. Option A, utilizing a VF/Lightning component in combination with an Apex Controller to make a REST call to the external service
- B. Option C, utilizing a VF/Lightning component in combination with an Apex Controller to make a call utilizing the Streaming API
- C. Option B, utilizing Process Builder and Platform Events to communicate with the external services Subscriber Listener
- D. Option D, utilizing an external ETL tool to batch load the records into Salesforce
Correct Answer: D 🗳️
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