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Updated: Oct 20, 2026
No. of Questions: 68 Questions & Answers with Testing Engine
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Apple 9L0-064 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | Apple OS X v10.8 Troubleshooting Exam |
| Exam Number: | 9L0-064 |
| Related Certifications: | Apple Certified Technical Coordinator (ACTC) 10.8 Apple Certified Support Professional (ACSP) |
| Exam Format: | Scenario-based questions, Multiple choice |
| Available Languages: | English, Japanese |
| Sample Questions: | Apple 9L0-064 Sample Questions |
| Exam Way: | Typically delivered as proctored online or onsite multiple-choice exam via authorized testing centers. |
| Pre Condition: | Basic knowledge of macOS (OS X 10.8) usage and navigation is recommended. |
Apple 9L0-064 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and System Management | - System performance and maintenance
|
| User Accounts and Permissions | - User account management
|
| Networking and Connectivity | - Network services
|
| Security and Updates | - Software updates
|
| File Systems and Storage | - Disk management
|
| Applications and System Services | - System services
|
Apple OS X v10.8 Troubleshooting Sample Questions:
Chad decides to encrypt his existing Time Machine backup on an external disk. How should he proceed?
- A. Enable FileVault 2 on the startup disk to automatically encrypt the Time Machine backup.
- B. Use the Time Machine preferences to re-select the backup disk then select the "Encrypt backup disk checkbox.
- C. Erase the disk using the Disk Utility then start a new Time Machine backup.
- D. Get info on the Time Machine backup disk then select the "Enable encryption" checkbox.
Correct Answer: B 🗳️
Arthur has purchased a new MacBook Pro and has decided to sell his MacBook. Both Macs have OS X Mountain Lion installed and iCloud configured with Arthur's Apple ID. What privacy precaution should he be aware of before selling his MacBook?
- A. He must download the iCloud device utility to remove the MacBook from his iCloud device list.
- B. He must reinstall OS X Snow Leopard before selling the MacBook to remove it from his iCloud device list.
- C. If he uses OS X Recovery to erase the disk the MacBook will automatically be removed from the iCloud device list.
- D. While connected to the internet, he should deselect Find My Mac and sign out of iCloud to remove the MacBook from his iCloud device list.
Correct Answer: D 🗳️
A user tries to launch an app named "Dangerous" on OS X Mountain Lion and sees the following warning: "Dangerous" comes from an unidentified developer. Your security preferences are set to block installation of applications from unidentified developers." What can the user do to open the application?
- A. Contact the vendor of the app and ask them to send a product registration key.
- B. Control-click or right click the icon of the app, select Open from the contextual menu or select 'Anywhere' under System Preferences > Security & Privacy > General > Allow applications downloaded from:
- C. Delete the app and try downloading a fresh copy from the internet.
- D. Open the Mac App Store preferences, then change the Application Security settings.
Correct Answer: B 🗳️
An administrator user wishes to share a Desktop picture with all local users. Where should she store the image file?
- A. /Library/Desktop Pictures
- B. /Syste rn/Li bra ry/Deskto p Pictures
- C. "/Library/Desktop Pictures
- D. /System/Desktop Pictures
Correct Answer: A 🗳️
If a customer needs to change the permissions of a file to Read-only for all users, what is the recommended method?
- A. Use Repair Disk Permissions in the Disk Utility to adjust the file's permissions.
- B. Use the Sharing & Permissions pop-up menu in the file's Get Info window to choose read only for all users.
- C. Always use command line tools to adjust file permissions.
- D. Place the file into a folder, then change folder permissions to read only using the Sharing & Permissions pop-up menu in the folders Get Info window.
Correct Answer: B 🗳️
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