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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Channel & User Group Administration | 28% | - Implement channel naming conventions and best practices - Manage default channels and required channels - Configure channel management policies - Convert public channels to private channels - Manage user groups and channel permissions |
| Topic 2: Fundamentals | 9% | - Differentiate between Slack plans and features - Understand Slack roles and responsibilities - Navigate the Slack Admin console |
| Topic 3: User Lifecycle Management | 14% | - Configure single sign-on (SSO) and identity management - Handle user onboarding and offboarding - Configure user provisioning and deprovisioning - Manage user roles and admin roles |
| Topic 4: Enabling Slack Success | 15% | - Use analytics and reporting to measure engagement - Drive organizational collaboration and productivity - Promote best practices and user adoption - Create help channels for user support |
| Topic 5: Workspace Administration | 9% | - Configure workspace-level and org-level policies - Manage workspace settings and configurations - Understand Enterprise Grid organization vs single workspace |
| Topic 6: App Administration | 10% | - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory - Manage integrations and workflows - Configure app permissions and settings |
| Topic 7: Security | 15% | - Manage DLP (Data Loss Prevention) and retention policies - Configure security policies and compliance settings - Enable multi-factor authentication (MFA) - Monitor and audit workspace activity - Configure domain and IP restrictions |
1. You built a workflow using Workflow Builder that shares onboarding info with project team members.
The project has pivoted, and the onboarding workflow info is outdated.
How do you ensure new team members receive the correct information?
A) Download the workflow file, edit the JSON file, and import the updated workflow file.
B) Add a new step to your workflow calling out what has changed since the previous iteration.
C) Unpublish your workflow, modify the workflow steps, and republish your workflow.
D) Delete your workflow and create a new workflow with the updated project information.
2. What is a way to determine if an external person outside of your organization also uses Slack?
A) Invite them to a Slack Connect channel first to verify whether or not they use Slack.
B) Search for the person's email in the "Slack Connect" section of your sidebar.
C) Search for the person's email in the "People" section of your sidebar.
D) Ask your Workspace Primary Owner if they can confirm if the person uses Slack.
3. You're an Org Admin working at a financial services organization. It recently upgraded to Slack Enterprise Grid, and leadership is defining a set of security policies for employees to follow when using Slack on mobile devices.
After reviewing the requirements, you determine EMM is the best option.
Which requirement makes EMM the right option for this organization?
A) Require secondary authentication to access Slack from a mobile device.
B) Require a minimum app version to access Slack from a mobile device.
C) Restrict access to workspaces to approved mobile devices only.
D) Block file downloads and message copying on mobile devices.
4. You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace.
Which action should you take first before creating a new workspace? (Select the best answer.)
A) Determine if the project team is using Slack workflows to automate processes.
B) Identify the tools the project team plans to use to track their progress.
C) Ensure you have an available resource to serve as a Workspace Admin.
D) Confirm the channel naming conventions they might use.
5. Which of the following scenarios would best justify creating a channel in your company's existing workspace, rather than starting a direct message?
A) When a few questions need to be answered quickly
B) When there is a new line of business at your company
C) When you need to let your manager know you are not feeling well
D) When you need to confirm meeting times
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |
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