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Updated: Aug 05, 2026
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SAP C_C4H410_04 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Master Data (Account, Contact, Product, and Pricing) > 12% | Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.Define different account groups and contact relationships.
|
| Personalization and Extensibility < 8% | Identify how to use personalization and extensibility, including how to define related parameters.
|
| Territory Management < 8% | Set up territory hierarchy and configure rules for territory determination.
|
| Lead and Opportunity Management 8% - 12% | Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling.
|
| Implementation Basics and Fine Tuning 8% - 12% | Identify tasks to configure and administer SAP Sales Cloud. Identify fine-tuning timeline and dependencies in the context of the overall implementation and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements. |
| Visit Planning and Execution < 8% | Set up activity planning and visit execution with surveys and tasks.
|
| Sales Planning and Forecasting < 8% | Set up sales target plans using various dimensions and create, update and submit forecasts.
|
| Reporting 8% - 12% | Leverage MS Excel with SAP Sales Cloud reports, and identify different components of custom reports and interactive dashboards.
|
| Data Migration and Integration > 12% | Use data migration templates, data workbench, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration.
|
| Sales Contracts Quotation and Sales Order Management 8% - 12% | Set up contract as follow-on from preceeding document, create a document flow, gather pricing determination.Set up quotation functions, such as, quotation creation, product recommendations, availability to promise, pricing request and follow-up transactions; set up sales order functions, such as order creation, product recommendations, order status updates and follow-up transactions.
|
| User Management and Notification Process > 12% | Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. Set up a notification process and configure conditions and actions for workflows.
|
SAP Sales Cloud Certification Exam Details:
| Sample Questions | SAP Sales Cloud Certification Sample Questions |
| Passing Score | C_C4H410_04 - 66% |
| Number of Questions | 80 |
| Exam Name | SAP Certified Application Associate - SAP Sales Cloud 2011 |
| Level | Associate |
| Reference Books | C4H440, C4H410 |
| Duration | 180 mins |
| Exam Price | $550 (USD) |
| Schedule Exam | SAP Training |
| Exam Code | C_C4H410_04 |
SAP C_C4H410_04 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 2011 |
| Exam Number: | C_C4H410_04 |
| Real Exam Qty: | 80-84 |
| Exam Duration: | 180 minutes |
| Exam Format: | Multiple Choice, Multiple Response |
| Available Languages: | English |
| Certificate Validity Period: | 5 years |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud |
| Passing Score: | 66% |
| Exam Price: | ~$200 - $592 USD |
| Recommended Training: | C4H410 - SAP Sales Cloud C4H440 - SAP Cloud for Customer Administration |
| Exam Registration: | SAP Training & Certification Shop |
| Sample Questions: | SAP C_C4H410_04 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Basic CRM/sales domain knowledge; recommended experience with SAP Cloud for Customer |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h410_04-sap-certified-application-associate-sap-sales-cloud-2011-g/ |
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