Salesforce Financial Services Cloud Accredited Professional Sample Questions:

1. Which three permission sets grant access or extend permissionsfor record alerts in Financial Services Cloud (FSC)?

A) FSC Foundations permission set
B) OmniStudio Admin permission set
C) FSC Basic permission set
D) FSC Standard permission set
E) OmniStudio User permission set

2. What steps does the SalesforceAdministrator have to take to create a new Business Milestone Type?

A) Find Business Milestone using the Object Manager and add a new picklist value on the Milestone Type Field
B) In the Lightning Page Editor add the new Milestone Type to the Life Events & Business Milestones Lightning component
C) Find Person Life Event using the Object Manager and add a new picklist value on the Milestone Type Field.
D) In the Object Manager go to the Business Milestone object and create a new field using the name of the new milestone.

3. What step is required to give users access to the FinancialServices Cloud Commercial Banking features?

A) Install the Commercial Banking Managed Package
B) Update Industries Settings to give users access to the Commercial Banking Console Lightning app.
C) Assign permission sets to give users access to the Commercial Banking Console Lightning app.
D) Update theuser profiles to give users access to Financial Services Cloud objects

4. A bank recently sold its wealth management division and wants to improve its customers' digital experience.
The bank engaged Salesforce Professional Services to upgrade its existing Salesforce CRM to Financial Services Cloud and deliver its Bank of the Future vision.
Which three expected outcomes can serve as return on investment (ROI) justifications to the bank's chief financial officer (CFO)and investment committee?

A) Simplify the client onboarding process with proper tools to streamline customer discovery and internal reviews through renewal.
B) Manage policy holder's interactions with customer service agents intelligently through the underwriting process.
C) Unify and improve team collaboration by sharing and managing customer leads and referrals across multiple lines of business at the bank to drive customers' financial needs and deepen client relationships.
D) Deliver connected and personalized digital experiences to the bank's customers thanks to a 360-degree view of its customer data consolidating multiple customer databases and sources from diverse channels at the bank.
E) Modernize client-advisor experiences from engagement to relationship management to effectively drive long-term, trusted relationships.

5. The Compliant Data Sharing (CDS) feature lets administrators and compliance managers configure advanced data-sharing rules so that they can improve compliance with regulations and company policies.
Which three things should be considered when implementing CDS in Financial Services Cloud (FSC)?

A) Users above the record owner in the Role Hierarchy and non-record owners with Edit access granted through CDS have the same ability/access as record owners,
B) CDS in FSC allows record owners to grant access to their records to other FSC users.
C) CDS can only be applied to FSC objects and Account and Opportunity objects.
D) To get the benefits of CDS, administrators must set organization-wide sharing settings for supported objects to the Private access model.
E) To disable CDS for an object, any Participant Roles associated with that object must be deleted first.

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