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Updated: Aug 28, 2026
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Salesforce AP-207 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Energy and Utilities Cloud Accredited Professional |
| Exam Number: | AP-207 |
| Exam Duration: | 75 minutes |
| Related Certifications: | Salesforce Accredited Professional |
| Available Languages: | English |
| Real Exam Qty: | 50 |
| Certificate Validity Period: | No expiration specified |
| Exam Format: | Scenario-Based, Multiple Choice |
| Passing Score: | 60% |
| Exam Price: | USD 150 |
| Sample Questions: | Salesforce AP-207 Sample Questions |
| Exam Way: | Online proctored or test center delivery via Kryterion Webassessor and Pearson VUE |
| Pre Condition: | Recommended experience with Salesforce Industries and Energy and Utilities Cloud implementations |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-energy-and-utilities-cloud-ap---AP-207 |
Salesforce AP-207 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation | 38% | - Platform Configuration
|
| Discovery | 13% | - Business Needs Analysis
|
| Solution Design | 36% | - Architecture and Design
|
| Test and Deploy Energy and Utilities Cloud Applications and Solutions | 13% | - Testing and Deployment
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
Question 1
An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation. The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.
Which two courses of action should the consultant recommend?
A. Cancel the Energy and Utilities Cloud implementation and replace the CIS. because modem CIS systems have all the necessary functionality to effectively track and manage customer engagements in any channel.
B. To avoid reworking to integrations, deploy a new customer information system first then implement Energy and Utilities Cloud.
C. Implement Energy and Utilities Cloud and simultaneously replace the customer information system with a cloud based billing system.
D. First, implement Energy and Utilities Cloud and integrate it with the current customer information system through a q middleware platform. Then, replace the customer information system with a more modern one and reconnect the integration points between middleware and the new CIS.
Question 2
A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?
A. Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.
B. Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
C. Use the Create Payment Plan action in the Contact Center Console.
D. Work with an external debt collection agency to ensure customers pay their outstanding amount.
Question 3
A multinational energy company distributes energy to several countries with different tariffs. For their Energy and Utilities Cloud implementation, they want to allow each country only to have access to its respective price.
How can this be done with Industries CPQ?
A. One Price List should be configured for each country, and Advanced Rules need to be configured to make the Price List eligible only for its respective country.
B. One Price Book should be configured for each country, and Context Rules need to be configured to make the Price Book eligible only for its respective country.
C. One Price Book should be configured for each country, and Advanced Rules need to be configured to make the Price Book eligible only for its respective country.
D. One Price List should be configured for each country, and Context Rules need to be configured to make the Price List eligible only for its respective country.
Question 4
Which Energy and Utilities Cloud component includes asset-based ordering, multi-site orders, bundle pricing, usage pricing, attribute pricing, and contextual price adjustment rules?
A. Industries CPQ
B. Digital Commerce
C. Order Management
D. Contract Lifecycle Management
Question 5
Which three features are included in the Energy and Utilities Cloud Console?
A. Rate Comparison
B. Customer 360 view
C. Configuration options with significant coding
D. Multiple tabs, such as Overview.Biling. and Usage
E. Customer Story
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: A,B,D |
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