Section 4

This section contains 16 multiple-choice questions divided into 6 topics that are grouped into 3 subtopics: Voice services, voice over data networks (VoDN), and voice/data gateway.

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Certification Topics of BICSI RCDD Certification Exam

The BICSI RCDD certification exam is offered for the following certifications:

• RCDD Certified in Voice/Data Services (CCVDS) - 50% of the questions for this certification can be found on Part 1 of the four-part BICSI RCDD exam.
• TIER-III RCDD - 50% of the questions for this certification can be found on Part 1 and 2 of the four-part BICSI RCDD exam.
• RCDD Certified in Data Network Services (CCDN) - 60% of the questions for this certification can be found on Part 2 and 3 of the four-part BICSI RCDD exam.

The ideal candidate for this exam would have experience working in a technical support environment in one or more of the specified fields and possess the following Job skills: As an alternative, candidates can take at least 9 months of training from a recognized educational institution and pass all four parts of the BICSI RCDD certification exam. Candidates who have already been certified as TIER III will need to take this exam less than one year after being certified in order to remain certified as TIER III.

Requirements for BICSI RCDD Certification Exam

To become an RCDD one must pass the four-part BICSI RCDD exam. The sections are as follows:

The candidate must have a valid associate degree or higher in an area related to communications or computer-related technologies. The candidates should also possess knowledge of the above-listed specialized areas. The candidate must also possess at least 9 months of experience working in a technical support environment. If the candidate only has 4 years of experience, then he/she can volunteer for training at various BICSI training centers located throughout the United States and participate in online and classroom-based training courses.

Reference: https://www.bicsi.org/double.aspx?l=2558&r=2560