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Cisco 820-422 Exam Syllabus Topics:

Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:

Question 1

Which three options correctly describe the role of a subsequent node in a Cisco Unified CallManager 5.0 cluster? (Choose three.)

A. Maintains read-only copies of the configuration database
B. Replicates the database to other Cisco Unified CallManager servers
C. Collects CDRs
D. Processes IP telephony calls

Question 2

Which statement is true regarding assumptions made in the business case?

A. They give a basis for estimates,whether related to initial installation,deployment,adoption,or other efforts across the roadmap.
B. They should be limited to initial installation efforts,and not related to downstream adoption.
C. They give support for possible increases in cost,but do not address how lower expenses might beachieved.
D. They explain what problems could potentially occur through projects,and how these situations could possibly beavoided.

Question 3

Which question would be appropriate for use in uncovering customer's business challenges?

A. How you do expect IT budgets to change next year?
B. Do you have a policy covering whether customerservice reps can work from home?
C. How will regulatory compliance make marketing more difficult?
D. How much travel expense could be saved by eliminating 4 sales meetings a year?

Question 4

A phone has a device CSS that includes the partitions phones and PSTN. This provides access for all internal phones and external calls. The first line on this phone has a CSS that includes the partitions phones, 911, and local. If a call is placed to a long-distance number, will the call be completed and why or why not?

A. No,because the CSS on the line does not include the partition for long-distance.
B. Yes,because the line CSS also includes the <None> partition and this will be used to match the long-distance call.
C. No,because when there is a CSS on both the line and the device,the line CSS takes precedence.
D. Yes,because the call will use the device CSS

Question 5

Which option is an "impacting" solution?

A. A chat and conference call application for end users
B. A capability to consolidate data from regions,so it can be analyzed for global trends.
C. Software that helps to increase server performance.
D. Backup storage units

Solutions: