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Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. What two benefits are gained by using Message Bases to control page content in Customer Portal?

A) quicker site copies to different interfaces
B) one point of change for page content changes
C) Automatic Language Translation!
D) quicker initial page setup
E) less configuration

2. In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
A)

B)

C)

D)

E)

A) Option B
B) Option E
C) Option D
D) Option C
E) Option A

3. A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?

A) On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press
"Alt + I."
B) Use a WebDav tool to go into FileManager. Open the home.php file to check all the widget rn tags.
C) On the home page of the customer portal, press "Alt + I" to initiate Widget Inspector.
D) On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.

4. You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?

A) Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
B) Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
C) Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the appliedfilter.
D) Create a custom widget that removes undesired entries from the page by examiningthe output HTML.

5. Starting from Reference Implementation, your client wants to edit the look, feel, and function of the Answer Detail page. Specifically, the customer wants to add a global banner, remove the Answer Feedback widget, and alter the look and feel of the answer content.
Which three files should you modify?

A) standard.ess
B) detail.php
C) site.php
D) AnswerFeedback.widget
E) AnswerFeedback.php
F) standard.php
G) site.ess

Solutions: