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Last Updated: Oct 22, 2026
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Nortel 920-471 Exam Overview:
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | Nortel Converged Office CS 1000 Rls.5.x Config and Networking |
| Exam Number: | 920-471 |
| Available Languages: | English |
| Related Certifications: | Nortel Converged Office for Communication Server 1000 Rls.5.x Planning and Engineering |
| Exam Format: | Multiple Choice |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Authorized Nortel/Pearson VUE testing center (onsite). |
| Pre Condition: | No official prerequisite publicly specified; knowledge of Communication Server 1000 Rls.5.x installation, configuration, and IP networking is recommended. |
| Official Syllabus URL: | https://app97.nortelnetworks.com/cgi-bin/teds/cs/maintc.jsp?category=12&level=2&subcategory=12 |
Nortel 920-471 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Administration and Maintenance | - Administration
|
| Topic 2: System Installation and Initial Configuration | - Installation procedures
|
| Topic 3: Voice Services Configuration | - Telephony services
|
| Topic 4: Networking Configuration | - IP networking
|
| Topic 5: CS 1000 Rls.5.x System Architecture | - Platform components and architecture
|
| Topic 6: Troubleshooting | - Problem diagnosis
|
Nortel Converged Office CS 1000 Rls.5.x Config and Networking Details Every Buyer Should Read
- Troubleshooting ()
- Voice Services Configuration ()
- System Administration and Maintenance ()
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