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Last Updated: Oct 25, 2026

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Microsoft MB-910 Deutsch Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 Fundamentals (CRM)
Exam Number:MB-910
Available Languages:Italian, Korean, Spanish, English, Chinese (Simplified), German, Portuguese (Brazil), Japanese, French
Exam Format:Case study, Multiple choice, Multiple response, Drag and drop
Related Certifications:Microsoft Power Platform Fundamentals (PL-900)
Microsoft Dynamics 365 Fundamentals (ERP)
Real Exam Qty:40–60
Certificate Validity Period:Does not expire, but subject to Microsoft certification renewal policies (annual renewal assessment may apply)
Exam Duration:60 minutes
Exam Price:USD 99 (may vary by region)
Passing Score:700 (out of 1000)
Recommended Training:Dynamics 365 Fundamentals (CRM) Certification Prep
Microsoft Learn - MB-910 Learning Path
Exam Registration:Pearson VUE Microsoft Exams
Microsoft Certification Exam Registration
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or in-person at authorized test centers (Pearson VUE)
Pre Condition:No prerequisites required
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-910/

Microsoft MB-910 Deutsch Exam Syllabus Topics:

SectionObjectives
Topic 1: Describe Dynamics 365 Marketing capabilities- Marketing automation fundamentals
  • 1. Email marketing basics
    • 2. Customer journey concepts
      • 3. Segmentation and targeting
        Topic 2: Describe Dynamics 365 customer engagement apps- Overview of Dynamics 365 CRM applications
        • 1. Marketing capabilities overview
          • 2. Sales capabilities overview
            • 3. Customer Service capabilities overview
              Topic 3: Describe Dynamics 365 Customer Service capabilities- Customer support features
              • 1. Knowledge base usage
                • 2. Case management
                  • 3. Omnichannel engagement basics
                    Topic 4: Describe Dynamics 365 Sales capabilities- Sales lifecycle and core features
                    • 1. Accounts and contacts management
                      • 2. Sales reporting and dashboards
                        • 3. Leads and opportunities management

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                          • Describe Dynamics 365 Marketing capabilities ()
                          • Describe Dynamics 365 Customer Service capabilities ()
                          • Describe Dynamics 365 Sales capabilities ()
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                          Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) Sample Questions:

                          Question #1

                          Ein Unternehmen nutzt Dynamics 365 Customer Insights – Journeys und Dynamics 365 Customer Voice.
                          Wählen Sie für jede der folgenden Aussagen Ja aus, wenn die Aussage wahr ist. Andernfalls wählen Sie Nein.
                          HINWEIS: Jede richtige Auswahl ist einen Punkt wert.

                          Reveal Solution  Discussion  0

                          Correct Answer:

                          Question #2

                          Ein Unternehmen verwendet Dynamics 365 Sales.
                          Das Unternehmen plant, den Linkedln Sales Navigator zu verwenden, um die Vertriebsproduktivität zu steigern und die Verkäufer bei ihren täglichen Aufgaben zu unterstützen.
                          Sie müssen potenzielle Entscheidungsträger für einen Verkauf identifizieren.
                          Welche Funktion von LinkedIn Sales Navigator sollten Sie verwenden?

                          • A. Zugehörige Hinweise
                          • B. Oberste Karte
                          • C. Automatische Aufnahme
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Question #3

                          Ein Unternehmen unterhält eine Gruppe von Gewerbegebäuden. Das Unternehmen implementiert Dynamics 365 Field Service.
                          Ein neuer Mitarbeiter wird eingestellt. Der Mitarbeiter verfügt über mehrere fortgeschrittene Zertifizierungen für die Wartung bestimmter Arten von industriellen Luftfiltereinheiten.
                          Sie müssen den neuen Mitarbeiter als Ressource im System hinzufügen.
                          Was sollten Sie verwenden? Um zu antworten, wählen Sie die entsprechenden Optionen im Antwortbereich aus.
                          HINWEIS: Jede richtige Auswahl ist einen Punkt wert.

                          Reveal Solution  Discussion  0

                          Correct Answer:

                          Question #4

                          Ein Unternehmen verwendet Dynamics 365 Customer Insights – Daten.
                          Wählen Sie für jede der folgenden Aussagen „Ja“ aus, wenn die Aussage wahr ist. Wählen Sie andernfalls „Nein“ aus.
                          HINWEIS: Jede richtige Auswahl ist einen Punkt wert.

                          Reveal Solution  Discussion  0

                          Correct Answer:

                          Question #5

                          Ein Unternehmen verwendet Dynamics 365 Sales.
                          Sie müssen Kontodaten analysieren und Berichte basierend auf den Analysen erstellen. Welche Lösung sollten Sie verwenden?

                          • A. Management Reporter
                          • B. Power BI
                          • C. Microsoft Forms Pro
                          • D. Power Automate
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️

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