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Last Updated: Jul 04, 2026
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For more info read reference:
microsoft learning site Microsoft Teams PowerShell documentation Microsoft Teams technical documentation
Exam Topics
Different skills and knowledge areas are measured in the Microsoft MS-700 exam. It is recommended that the candidates develop a solid understanding of its objectives while preparing for the test. The summary of skills that the learners must gain while studying for the exam includes the following:
- Manage Teams & App Policies: 20-25%
The last topic of the Microsoft MS-700 exam will test the ability of the individuals to manage teams. This will evaluate the skills required for creating teams, upgrading existing resources to teams, managing organization-wide teams, and privacy level for the team. The learners also need to demonstrate their expertise in managing a team’s membership, including managing the users within a team, managing the access review for the members of the team, and configuring the dynamics of membership. Additionally, this objective will measure the ability of the test takers to execute policies for the Microsoft Teams apps, including creating and managing app setup policies as well as app permission policies.
- Plan & Configure Microsoft Teams Environments: 45-50%
This section of the certification exam requires that the students develop the ability to upgrade to Microsoft Teams from Skype for Business. This includes selecting the relevant upgrade paths and co-existence modes to fulfill specific prerequisites. It also covers their skills in planning and troubleshooting meeting migration. Their expertise in planning and configuring network settings for Microsoft Teams is also critical. In addition, the test takers should have expertise in managing and configuring guest access, as well as managing compliance & security. This domain also measures the skills of the candidates in the management and configuration of Microsoft Teams endpoints, as well as their knowledge of the aspects related to analyzing and monitoring service usage.
- Manage Chat, Meetings, & Calling: 30-35%
To answer the questions from this subject area, the examinees should be able to demonstrate their skills in managing experiences in chat and collaboration. This means that their skills will be measured in the domains of configuring messaging policies, managing email integration, external access, channels for teams, as well as private channel creation policies, among others. This part also evaluates one’s expertise in managing meeting experiences; configuring meeting settings, live events settings, and conference bridge settings, among others. Additionally, the applicants have to showcase competence in managing phone systems and phone numbers.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700
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Microsoft MS-700 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Plan and configure a Microsoft Teams environment (35-40%) | |
Plan and configure network settings for Microsoft Teams | - calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and Live Events - analyze network usage by using Network Planner - specify requirements for outbound network ports and protocols for Microsoft Teams -determine WAN optimizer, proxy, and load balancer recommendations for Microsoft Teams - configure Tenant Data Upload in Microsoft Call Quality Dashboard - configure reporting labels for Microsoft Teams -assess network readiness by using Microsoft 365 network connectivity test and dashboard - configure QoS port range and DSCP markings |
| Identify licensing requirements for Microsoft Teams | - identify required licensing for compliance features - identify appropriate licensing for advanced lifecycle management of teams - identify appropriate licensing for guest access - identify appropriate licensing for calling, Phone System, and resource accounts - identify appropriate licensing for Microsoft Teams Rooms and Common Area Phones - identify appropriate licensing for apps in Microsoft Teams |
| Plan and configure security and compliance settings for Microsoft Teams | - plan alerts for Microsoft Teams - choose appropriate administration roles - plan threat policies - plan and configure retention policies - plan and configure sensitivity labels - plan Data Loss Prevention (DLP) policies - plan for conditional access and MFA for Microsoft Teams - plan information barrier policies |
| Plan and implement governance and lifecycle management for Microsoft Teams | - plan and manage Microsoft Teams preview features with Microsoft Teams update policies - create and manage policy packages in Microsoft Teams - plan policy assignment for users and groups - set up policies for Microsoft 365 Groups creation - configure an expiration policy for Microsoft 365 groups - configure a naming policy for Microsoft 365 Groups - archive, delete, or unarchive one or more teams - restore or troubleshoot deletion of one or more Microsoft 365 Groups - manage Azure AD access review for members and guests - perform bulk user operations with PowerShell |
| Configure and manage external and guest users | - configure SharePoint and OneDrive organizational level sharing settings - manage external file sharing setting for OneDrive users - manage external file sharing setting for SharePoint sites - manage external access-federated domains - manage guest users for Microsoft Teams from the Microsoft Teams Admin Center - configure guest access to Microsoft Teams from Azure AD admin center - allow or prevent owners from adding guests - configure guest access to a specific team - remove guests |
| Configure and manage Microsoft Teams devices | - configure Microsoft Teams for VDI - manage configuration profiles - manage Microsoft Teams device tags - manage device settings and firmware - provision and configure remote sign-in for new devices |
Manage chat, teams, channels, and apps (25-30%) | |
| Create and manage teams | - create teams - manage privacy levels for a team - create a team from a default or custom template - create a team from existing resources - plan and manage org-wide teams - add and remove users in a team - assign and modify user roles in a team - configure dynamic membership |
| Plan and manage channels | - plan for channel types - create channels - manage Microsoft Teams channel settings - create and manage Microsoft Teams policies for private channels - manage private channel membership |
| Manage chat and collaboration experiences | - create and manage messaging policies - configure email integration from Microsoft Teams settings - manage cloud file storage options - choose an appropriate coexistence mode |
| Manage apps for Microsoft Teams | - manage Org-wide app settings - create and manage app permission policies - create and manage app setup policies - add apps, connectors, tabs, and messaging extensions to a team - customize the app store - publish and configure a custom app to Microsoft Teams |
Manage calling and meetings (15-20%) | |
| Manage meeting experiences | - configure meeting settings - create and manage meeting policies - create and manage conference bridges - configure live events settings - create and manage live events policies |
| Manage phone numbers | - evaluate when to use Calling Plan versus Direct Routing - plan and configure emergency services - add, change, or remove an emergency address for your organization -provision and manage organizational phone numbers for users, services, and conferencing bridges - assign, change, or remove a phone number for a user - assign a phone number to a resource account |
| Manage Phone System for Microsoft Teams | - create and manage call park policies - create and manage calling policies - create and manage caller ID policies - manage user voice settings - create and manage dial plans - interpret a dial plan - identify potential issues by using the Health Dashboard for Direct Routing - create and manage resource accounts - create and manage call queues - create and manage auto attendants |
Monitor and troubleshoot a Microsoft Teams Environment (10-15%) | |
| Monitor and report on a Microsoft Teams environment | - monitor and report on voice and meeting quality - report on user adoption, including Productivity Score, team usage, app usage, active users, and per-meeting metrics - monitor and report on creation and deletion of teams - monitor and report on guest access |
| Troubleshoot audio, video, and client issues | - troubleshoot chat and presence issues - identify, collect, and interpret client logs - troubleshoot issues by using Call Analytics - troubleshoot Microsoft Teams sign-in issues by using Azure AD sign in logs - identify potential issues by using Call Quality Dashboard |
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