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Cisco 642-785 Exam Overview:

Certification Vendor:Cisco
Exam Name:Maintaining Cisco Service Provider Quality of Service (MSPQS)
Exam Number:642-785
Exam Price:USD 300 (varies by region)
Exam Duration:90 minutes
Certificate Validity Period:3 years (typical Cisco certification validity)
Available Languages:English
Real Exam Qty:40-60
Related Certifications:Cisco Service Provider QoS Specialist
CCNP Service Provider
Exam Format:Scenario-based questions, Simulation, Multiple choice
Recommended Training:CCNP Service Provider Learning Path
Cisco QoS Training (Cisco Learning Network)
Exam Registration:Pearson VUE Cisco Exams
Cisco Certification Registration
Sample Questions: DOWNLOAD DEMO
Exam Way:Computer-based exam delivered via Pearson VUE testing centers or online proctored exam
Pre Condition:Recommended: CCNA or equivalent networking knowledge; Cisco Service Provider or CCNP-level experience is beneficial
Official Syllabus URL:https://learningnetwork.cisco.com

Cisco 642-785 Exam Syllabus Topics:

SectionObjectives
Topic 1: QoS Troubleshooting and Monitoring- Verification tools and commands
- Identifying QoS misconfiguration issues
Topic 2: QoS Fundamentals- Traffic characteristics and service requirements
- QoS models (Best Effort, IntServ, DiffServ)
Topic 3: QoS Classification and Marking- Packet classification methods (ACLs, NBAR)
- Marking techniques (DSCP, CoS, IP Precedence)
Topic 4: Service Provider QoS Implementation- MPLS QoS and DiffServ tunneling
- MQC (Modular QoS CLI) framework
Topic 5: Policing and Shaping- Traffic shaping mechanisms and use cases
- Traffic policing concepts and configuration
Topic 6: Congestion Management and Avoidance- Queuing mechanisms (LLQ, CBWFQ)
- Congestion avoidance (WRED)

Cisco 642-785 FAQ — Everything to Know Before You Register

The 642-785 exam is Cisco's official assessment for the Cisco Service Provider Quality of Service (QoS) Specialist certification, which sits at the Professional level. It verifies that you can work with the Cisco Maintaining Cisco Service Provider Quality of Service (MSPQS) skill set the way real jobs demand — not merely recognize the terminology. It also belongs to a certification family that includes CCNP Service Provider, Cisco Service Provider QoS Specialist, so passing it strengthens your position across multiple career paths. For newcomers and veterans alike, the 642-785 exam is the kind of credential that converts effort into evidence.

The Cisco Maintaining Cisco Service Provider Quality of Service (MSPQS) blueprint contains 6 domains, beginning with QoS Classification and Marking, QoS Troubleshooting and Monitoring, and QoS Fundamentals. Use the weightings like a map of where the points live — the heaviest domains earn the largest share of your study hours. The complete topic list is in the exam topics section above; study against it, and nothing in the exam will feel unannounced.

You're looking at 40-60 questions inside 90 minutes on the Cisco Maintaining Cisco Service Provider Quality of Service (MSPQS) exam. Do the division now and memorize your per-question budget; on exam day, anything that blows its budget gets flagged and revisited with leftover time. Timed practice is what makes this instinctive — the ActualTestsQuiz PC test engine runs time-limited mock exams and scores them automatically, so you arrive already knowing your pace.

The official Cisco Maintaining Cisco Service Provider Quality of Service (MSPQS) format list includes: Multiple choice, Simulation, Scenario-based questions. Each format rewards a specific skill — scenario items reward careful reading order, multi-select items reward completeness — so practice should cover all of them, not just your favorites. ActualTestsQuiz's 91 practice questions span the full list, which means the exam's mechanics feel rehearsed and only its content requires thought.

Cisco offers the 642-785 exam in English. Choose the language you process fastest when the clock is running — comprehension speed quietly decides borderline results. If English is your pick, working through ActualTestsQuiz's English 642-785 practice questions builds precisely the vocabulary the exam will use against you.

Passing the Cisco Maintaining Cisco Service Provider Quality of Service (MSPQS) exam earns a credential valid for 3 years (typical Cisco certification validity). Record the expiry date as soon as you pass, and look into recertification options well in advance — a renewal planned early is trivial, a lapsed credential is not. Recertification policy belongs to Cisco and changes periodically, so confirm the current rules on the official certification page.

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Cisco Maintaining Cisco Service Provider Quality of Service (MSPQS) Sample Questions:

Question #1

Refer to the exhibit.

The QoS profile was recently updated to mark VoIP traffic with a DSCP setting of AF41. However, the traffic going to the phones in the 172.19.5.0/24 address space is not being marked properly. What is causing this problem?

  • A. The access list does not properly identify SIP traffic.
  • B. Class typeA markings appear first in the policy map, which causes this marking to be applied.
  • C. The VoIP classification should be configured before any other classifications, because it is the highest priority.
  • D. The traffic policy is not written correctly, which causes the wrong marking to be applied.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

Refer to the exhibit.

The voice traffic is not receiving the appropriate per-hop behavior at the egress of the CEPE link. What is the problem?

  • A. The control traffic class should be configured with the priority command instead of the bandwidth command.
  • B. Both class maps are misconfigured.
  • C. Instead of hard coding the actual bandwidth on the priority and bandwidth commands, the percent option should be used.
  • D. Both ACLs are misconfigured.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

Which two Cisco IOS commands can be used to monitor QoS on a device? (Choose two.)

  • A. show policy-map
  • B. show qos-maps
  • C. show qos-dbl
  • D. show class-map
  • E. show qos-interface
  • F. show service-policy
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Question #4

Which is the preferred queuing method provided by Cisco IOS Software for a converged VoIP network?

  • A. CBWFQ
  • B. FIFO
  • C. LLQ
  • D. WFQ
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Refer to the exhibit.

A customer reports that data between their sites across your network is very slow and that
voice and video quality are unacceptable. Packet traces of data coming in from and going out to the customer confirm that many packets are being dropped in your network, and many of those that are not dropped are being remarked to CS1. Class maps and a policy map configured as shown are applied inbound to the Fast Ethernet interfaces that connect the customer. What could be the problem?

  • A. The CIR and PIR values appear to have been configured using kbps when the entries are bps.
  • B. The match criteria is DSCP and the customer packets are being sent marked using IP precedence.
  • C. All traffic is matching the class class-default, because all other classes are match-all with multiple match criteria.
  • D. The customer data is being rate limited, but is not being queued by class, which is causing tail drops and packet remarking.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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