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Peoplecert CMS7 Deutsch Exam Syllabus Topics:

Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:

1. Welche der folgenden Optionen können NICHT von einem Tool gespeichert und verwaltet werden?

A) Wissen
B) Information
C) Weisheit
D) Daten

2. Identität und Rechte sind zwei Hauptkonzepte, an denen einer der folgenden Prozesse beteiligt ist?

A) Facility Management
B) Zugriffsverwaltung
C) Nachfragemanagement
D) Ereignisverwaltung

3. Welche der folgenden Aussagen zu Prozessen ist INKORREKT?

A) Ein Prozess kann Richtlinien, Standards und Richtlinien definieren
B) Das Ziel eines IT-Prozesses sollte in Form von Geschäftsvorteilen und -zielen ausgedrückt werden
C) Die Definition von Prozesssteuerung ist "Die Aktivität zur Planung und Steuerung eines Prozesses mit dem Ziel, Best Practice zu erreichen".
D) Die Ausgabe eines Prozesses muss den aus den Geschäftszielen abgeleiteten Betriebsnormen entsprechen

4. Welches ist NICHT ein Zweck von Service Transition?

A) Qualitätswissen über Änderungs-, Freigabe- und Bereitstellungsverwaltung bereitstellen.
B) Planen und Verwalten der Kapazitäts- und Ressourcenanforderungen zum Verwalten einer Version.
C) Schulung und Zertifizierung im Projektmanagement.
D) Stellen Sie sicher, dass ein Dienst verwaltet, betrieben und unterstützt werden kann.

5. Welcher Prozess ist für die Bereitstellung der Rechte zur Nutzung eines IT-Dienstes verantwortlich?

A) Erfüllung anfordern
B) Zugriffsverwaltung
C) Änderungsmanagement
D) Incident Management

Solutions: