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IBM M2040-656 Exam Syllabus Topics:

SectionObjectives
Topic 1: Product Components and Services- Administration and management
  • 1. Security and access control
    • 2. User management and provisioning
      - Core services
      • 1. File sharing and collaboration tools
        • 2. Email and messaging integration
          • 3. IBM Connections in SmartCloud
            Topic 2: IBM SmartCloud for Social Business Overview- Core platform capabilities
            • 1. Cloud-based delivery model overview
              • 2. Integration with IBM collaboration tools
                • 3. Collaboration and social networking features
                  - Value proposition
                  • 1. Business productivity improvements
                    • 2. Enterprise communication enhancement
                      Topic 3: Competitive Positioning- Market alternatives
                      • 1. Microsoft collaboration suite comparison
                        • 2. Google Workspace comparison
                          - Differentiation factors
                          • 1. Security and governance features
                            • 2. IBM enterprise integration strengths
                              Topic 4: Licensing and Packaging- Subscription models
                              • 1. Service bundles
                                • 2. User-based licensing
                                  - Pricing considerations
                                  • 1. Enterprise contract structures
                                    • 2. Cost optimization for customers
                                      Topic 5: Sales Positioning and Use Cases- Target customers
                                      • 1. Enterprise organizations
                                        • 2. SMB adoption scenarios
                                          - Business scenarios
                                          • 1. Remote collaboration enablement
                                            • 2. Digital workplace transformation

                                              IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

                                              Question #1

                                              What is the purpose of a Ramp-up?

                                              • A. To allow the customer to buy extra file storage
                                              • B. To allow the customer to phase in integrated apps
                                              • C. To allow the customer to ramp up their payments according to their revenues
                                              • D. To allow the customer to deploy in incremental steps and be billed accordingly until the full subscription amount is deployed
                                              Reveal Solution  Discussion  0

                                              Correct Answer: D  🗳️

                                              Question #2

                                              In which of these situations would the ROI Calculator be used?

                                              • A. To calculate the per mailbox cost of Lotus Notes
                                              • B. None of the above
                                              • C. To calculate the costs and benefits of moving to SmartCloud for Social Business
                                              • D. To calculate the cost savings of running Domino on Linux
                                              Reveal Solution  Discussion  0

                                              Correct Answer: C  🗳️

                                              Question #3

                                              What is the flagship offering for SmartCloud for Social Business?

                                              • A. SmartCloud Engage
                                              • B. SmartCloud Connections
                                              • C. SmartCloud Meetings
                                              • D. SmartCloud iNotes
                                              Reveal Solution  Discussion  0

                                              Correct Answer: A  🗳️

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