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Last Updated: Jul 26, 2026
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| Section | Objectives |
|---|---|
| Topic 1: Sales Fundamentals | - Consultative selling approach - Basic competitive positioning - Solution mapping to customer requirements |
| Topic 2: HP Imaging and Printing Portfolio Overview | - Print solutions and services ecosystem - Printer and multifunction device categories - Inkjet and Laser printing technologies |
| Topic 3: Customer Needs and Business Requirements | - Enterprise printing workflows and document management - Cost optimization and efficiency drivers - Small and medium business printing needs |
| Topic 4: HP Value Proposition and Differentiation | - Sustainability and environmental considerations - Reliability and total cost of ownership - Security and managed print services |
1. What is an advantage of a multifunction printer?
A) Once it has reached its monthly print volume, it automatically turns off to limit excess copy charges to the client.
B) It takes up less floor space than individual devices for faxing, scanning, printing, and copying.
C) It can print faster than a single function printer can.
D) It uses fewer supplies than a single function printer does.
2. What is an accurate description of HP OXP?
A) Limits the types of reports that HP Web Jetadmin can run
B) Increases the costs of installing partner solutions
C) Has four layers: device, management, workflow, and service
D) Provides a consistent user experience with an intuitive user interface
3. Why is securing an imaging and printing device important to a business?
A) An unsecured imaging and printing device allows users to modify their privileges in Active Directory.
B) An unsecured imaging and printing device is an open port to the businesses network for internal and external hackers.
C) An unsecured imaging and printing device is vulnerable to physical damage
D) Securing the imaging and printing device simplifies the process of outsourcing printing.
4. What is the HP Marketing Resource Center?
A) A new HP print center for end users who provide customer-designed marketing material
B) A newly-created team of marketing experts who provide in-house training for HP partners
C) An HP resource for document templates, free training classes, and success stories
D) A new HP service for HP partners who provide printed marketing material on demand
5. What is the best reason for using color in the marketplace?
A) to establish brand recognition and an identity in the marketplace
B) to make it possible to print from the same printer that is used for black and white, thus reducing production costs
C) to demonstrate to clients that your business is prosperous
D) to better distribute toner usage
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: A |
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