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Last Updated: Oct 11, 2026
No. of Questions: 42 Questions & Answers with Testing Engine
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| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | PeopleCert Certified Agile Service Manager V2.1 |
| Exam Number: | CASM |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 40 - 42 |
| Available Languages: | English |
| Exam Price: | $180 - $250 USD |
| Related Certifications: | PeopleCert Agile Manager PeopleCert DevOps |
| Passing Score: | 650 / 1000 |
| Exam Duration: | 60 - 75 |
| Certificate Validity Period: | 3 years |
| Recommended Training: | PeopleCert Official Training |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or authorized test center |
| Pre Condition: | No mandatory prerequisites; basic ITSM knowledge and familiarity with Agile/Scrum recommended |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/devops/DevOps-13/certified-agile-manager-3776 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Agile Service Management Concepts | 25% | - Agile Process Improvement & Agile Process Engineering - Continuous improvement: reviews, automation, evolution - Goals and characteristics of Agile service processes |
| Topic 2: Applying Agile to ITSM Processes | 25% | - Optimizing workflow and reducing constraints - Agile approach to incident, problem, change, release management - Aligning processes with customer value and flow |
| Topic 3: Agile Fundamentals & Values | 25% | - Adapting Agile thinking to service delivery - Agile Manifesto core values and principles - Agile concepts, frameworks: DevOps, ITIL, SRE, Lean, Scrum |
| Topic 4: Scrum & Agile Practices in ITSM | 15% | - Scrum roles, events, artifacts - Cross-functional teams, collaboration and visibility |
| Topic 5: Cultural & Organizational Aspects | 10% | - Leading change and enabling agility - Building Agile culture and mindset |
Peoplecert Certified Agile Service Manager V2.1 is an official PeopleCert exam, identified by exam code CASM. Passing it earns the Certified Agile Service Manager V2.1 certification at the Intermediate / Specialist level. It also relates to PeopleCert DevOps, PeopleCert Agile Manager. Certifications like this one remain a reliable route to standing out: they prove ability in a way resumes alone cannot.
The Peoplecert Certified Agile Service Manager V2.1 exam contains 40 - 42 questions to complete within 60 - 75. The candidates who run out of time are usually the ones who never practiced against a clock. The ActualTestsQuiz software engine lets you limit your test time exactly like the real exam, exposing pacing weaknesses while they are still free to fix.
You need 650 / 1000 to pass Peoplecert Certified Agile Service Manager V2.1, and the official registration fee is $180 - $250 USD. Retakes charge the full $180 - $250 USD again, which makes failing a genuinely expensive outcome. Reduce that risk the rational way: practice with the ActualTestsQuiz questions until your scores sit consistently above the requirement, then book.
No mandatory prerequisites; basic ITSM knowledge and familiarity with Agile/Scrum recommended
Vendor requirements change from time to time, so verify the current conditions before registering via the official exam page.
Registration for Peoplecert Certified Agile Service Manager V2.1 runs through the official channels below.
One practical note: the exam is delivered Online proctored or authorized test center.
PeopleCert recommends the following training for Peoplecert Certified Agile Service Manager V2.1 candidates.
Whatever training you take, anchor it with the 42 practice questions in the ActualTestsQuiz CASM package, each with a detailed explanation that turns every mistake into a lesson.
Yes. You can download the free demo of the Peoplecert Certified Agile Service Manager V2.1 questions before you buy, and after purchase you have the right to one year of free updates. When your product expires, extending the update service costs 50% of the regular price. Three versions, PDF, software, and online APP, let you study the way that suits you.
A 100% money-back guarantee protects you under clear conditions. Take the Peoplecert Certified Agile Service Manager V2.1 exam within 60 days of purchase; if you fail, you can claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, while keeping the update service on your original purchase.
Delivery is instant: files unlock for download at payment and are automatically emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, available 24/7. Installation is unlimited across your computers.
The Peoplecert Certified Agile Service Manager V2.1 syllabus divides into 5 domains. The leading areas are Cultural & Organizational Aspects (10%), Agile Service Management Concepts (25%), and Agile Fundamentals & Values (25%). The complete outline is published above; knowing your shortcomings starts with knowing the syllabus.
Which BEST describes a Microprocess Architecture?
Correct Answer: B 🗳️
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What is Lean?
Correct Answer: D 🗳️
Explanation: Only visible for ActualTestsQuiz members. You can sign-up / login (it's free).
Which is NOT a characteristic of Agile Process Improvement?
Correct Answer: C 🗳️
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Which statement about the Process Startup is TRUE?
Correct Answer: A 🗳️
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How does the Agile Service Manager serve the organization?
Correct Answer: B 🗳️
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