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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

Question 1

After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A. Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
B. Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
C. Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
D. Upgrade Delta Server to the latest release using the IP Office Admin software.

Question 2

The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is. "This is an alarm call please hang up". Which description is true?

A. The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
B. The telephone display message can be changed.
The prompt can be changed by telephone or can use a .wav file.
C. The telephone display message cannot be changed.
The prompt cannot be changed.
D. The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.

Question 3

When testing an implementation, users are attempting to dial out of the system (outbound tall) and they receive the message "Unobtainable" on the display of their telephones, and the tall fails. What is the cause of the problem?

A. The users have not been assigned a direct dial code.
B. The lines on the system are out of service.
C. The upgrade license is not valid in the IP Office.
D. The user rights are not defined.

Question 4

What is the maximum number of digital stations that would be supported on an IP500 chassis with three DS cards and a combo card?

A. 24
B. 32
C. 48
D. 30

Question 5

The Customer Call Reporter (CCR) server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?

A. http://localhost/CCRWebAgent
B. http://192.168.42.100:8888
C. http://192.168.42.100/CCRWebClint
D. http://192.168.42.100:8080/inyama/inyama.html
E. https://localhost/CCRWebAgent

Solutions: