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Updated: Nov 06, 2026

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Key Details

No matter what exam you are planning to take, it is always important to learn each and every detail about it. This will help you prepare for the test better and increase your performance. So, with that in mind, one of the first things that you need to know about Microsoft MB-210 is that it is based on the multiple-choice question format. The candidates will have to answer anywhere between 40 and 60 questions and complete them within the allocated time of 120 minutes. The exam is delivered in the English language and anyone who wants to sit for it will have to pay the fee of $165. To pass the test with flying colors and get certified, the individuals need to make sure that they gain a minimum score of 700 points on a scale of 1000.

One last thing that you need to know about the Microsoft MB-210 exam is that it has the specific retake and cancelation policy. Each candidate is given 5 attempts within a year and if he/she fails in those five tries, they will be given the next chance the following year. If you fail your test at the first attempt, you will have to wait 24 hours before you can have another crack. But if you still fail for the second time, you will be required to wait for 14 days and this waiting time will be the same for the fourth and fifth attempts. As for canceling the exam, the students need to request cancelation at least 24 hours before the scheduled test.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

The benefit of obtaining the MB-210: Microsoft Dynamics 365 Sales Exam Certification

  • MB-210 certification has more useful and relevant networks that help them in setting career goals for themselves. MB-210 networks provide them with the correct career guidance than non certified generally are unable to get.
  • MB-210 Certifications provide opportunities to get a job easily in which they are interested in instead of wasting years and ending without getting any experience.
  • MB-210 will be confident and stand different from others as their skills are more trained than non-certified professionals.
  • Certification can give aspirants an edge at that time easily when candidates appear for employment interview, employers are very fascinated to note one thing that differentiates the individual from all other candidates.
  • Microsoft MB-210 Exam provide proven knowledge to use the tools to complete the task efficiently and cost effectively than the other non-certified professionals lack in doing so.
  • MB-210 Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.

Microsoft MB-210 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 Sales Functional Consultant
Exam Number:MB-210
Passing Score:700 (out of 1000)
Exam Format:Best answer, Multiple choice, Case study, Drag and drop, Multiple response
Related Certifications:Microsoft Power Platform Fundamentals
Microsoft Dynamics 365 Customer Engagement Apps
Available Languages:German, French, Japanese, Chinese (Simplified), Spanish, Korean, English
Certificate Validity Period:1 year (renewable annually via Microsoft Learn assessment)
Real Exam Qty:40-60
Exam Duration:120 minutes
Exam Price:$165 USD (varies by country)
Recommended Training:Microsoft Learn MB-210 Learning Path
Exam Registration:Pearson VUE Registration
Microsoft Certification Dashboard
Sample Questions:Microsoft MB-210 Sample Questions
Exam Way:Online proctored exam via Pearson VUE or in-person testing centers
Pre Condition:No mandatory prerequisites. Recommended: basic understanding of Microsoft Dynamics 365 and CRM concepts.
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/dynamics-365-sales-functional-consultant-associate/

Microsoft MB-210 Exam Syllabus Topics:

SectionObjectives
Manage Leads and Opportunities- Lead management
  • 1. Lead routing and assignment rules
    • 2. Create and qualify leads
      - Opportunity management
      • 1. Sales pipeline and forecasting
        • 2. Create and track opportunities
          Sales Insights and Reporting- Forecasting
          • 1. Monitor pipeline performance
            • 2. Configure sales forecasts
              - Analytics and dashboards
              • 1. Power BI integration for sales reporting
                • 2. Sales dashboards configuration
                  Configure Dynamics 365 Sales- Manage core configuration
                  • 1. Configure security roles and business units
                    • 2. Set up Sales Hub and system settings
                      - Configure product catalog
                      • 1. Manage products, price lists, and discount lists
                        • 2. Configure units and unit groups
                          Manage Customer Relationships- Activity management
                          • 1. Emails, tasks, and appointments tracking
                            • 2. Timeline and interaction history
                              - Account and contact management
                              • 1. Manage accounts and contacts
                                • 2. Relationship insights and tracking

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