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Updated: Sep 05, 2026
No. of Questions: 124 Questions & Answers with Testing Engine
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CIPS L5M9 Exam Overview:
| Certification Vendor: | CIPS (Chartered Institute of Procurement & Supply) |
|---|---|
| Exam Name: | Operations Management |
| Exam Number: | L5M9 |
| Exam Format: | Multiple-choice questions (MCQs), Objective response, Scenario-based questions |
| Available Languages: | English |
| Passing Score: | 50% |
| Related Certifications: | CIPS Level 5 Advanced Diploma in Procurement and Supply |
| Exam Duration: | 90 minutes |
| Recommended Training: | CIPS Study Resources |
| Exam Registration: | CIPS Official Qualifications Portal |
| Sample Questions: | CIPS L5M9 Sample Questions |
| Exam Way: | Computer-based or center-based objective response exam (CIPS approved test centres or remote proctoring depending on region). |
| Pre Condition: | No formal prerequisite for L5M9 beyond being enrolled in CIPS Level 5 Advanced Diploma modules. |
| Official Syllabus URL: | https://www.cips.org/qualifications |
CIPS L5M9 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Operations Processes and Systems | - Four Vs of operations
|
| Topic 2: Operations Management Concepts | - Definition and scope of operations management
|
| Topic 3: Operations Strategy and Performance | - Order winners and order qualifiers
|
| Topic 4: Performance Improvement in Operations | - Performance measurement and benchmarking
|
| Topic 5: Quality and Reliability Management | - Total Quality Management (TQM)
|
CIPS Operations Management Sample Questions:
Question 1
When processing low volumes of a product, specialisation is high and it is therefore possible to create products at a lower unit cost. Is this TRUE?
A. yes- when producing low volumes of a product, cost savings can be transferred to the customer
B. no- creating products in low volumes often leads to a higher unit cost
C. no- the volume of products created does not impact upon unit costs as these are fixed in advance
D. yes- staff gain specialities when there is less products to create
Question 2
Performance Benchmarking is a form of what type of benchmarking?
A. internal
B. external
C. non-competitive
D. competitive
Question 3
At Red Glass Ltd a strategy has been developed by the Operations Department to reduce costs and streamline supply chain operations. This is being incorporated into the organisation's overarching corporate strategy. What is the name given to this type of strategy development?
A. lean
B. bottom- up
C. structure-related strategy
D. value engineering
Question 4
The functional objectives of each business department must be set prior to the organisation setting the corporate objectives. Is this True?
A. yes- these individual objectives will collectively make up the corporate objectives
B. no- the corporate objectives are set first
C. no- there does not need to be an alignment between functional and corporate objectives so they can be created at any time
D. yes- the most important objectives from each department will be selected to create the corporate objectives
Question 5
What is the main purpose of Six-Sigma?
A. eliminate variation
B. to break even
C. customer satisfaction
D. reduce waste
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: A |
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