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Updated: Jul 30, 2026
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Peoplecert ITIL-4-HVIT Exam Overview:
| Certification Vendor: | PeopleCert |
| Exam Name: | ITIL 4 Specialist: High-Velocity IT |
| Exam Number: | ITIL-4-HVIT |
| Real Exam Qty: | 40 |
| Related Certifications: | ITIL 4 Foundation ITIL 4 Managing Professional ITIL 4 Strategic Leader ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Specialist: Direct, Plan and Improve |
| Exam Format: | Multiple Choice, Closed Book, Scenario-based questions |
| Exam Price: | Varies by region and exam provider (PeopleCert US pricing example: US$865 exam bundle) |
| Passing Score: | 70% (28 out of 40 marks) |
| Certificate Validity Period: | 3 years |
| Available Languages: | English, Chinese, French, German, Italian, Japanese, Polish, Portuguese (Brazil), Spanish |
| Exam Duration: | 90 minutes |
| Recommended Training: | PeopleCert ITIL 4 Specialist: High-Velocity IT Training |
| Exam Registration: | PeopleCert Official Exam Registration |
| Sample Questions: | Peoplecert ITIL-4-HVIT Sample Questions |
| Exam Way: | Online proctored exam or onsite exam through PeopleCert-approved exam providers. |
| Pre Condition: | Candidates must have completed ITIL 4 Foundation, any ITIL v3 certification, or an ITIL 4 Managing Professional Certificate. Completion of accredited training through a PeopleCert Accredited Training Organization or ITIL Official eLearning is required. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814 |
Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Understand how ITIL practices contribute to high-velocity IT | - Key ITIL practices for high-velocity environments
|
| Understand how to contribute to achieving value with digital products | - Value creation in high-velocity IT
|
| Understand the digital product lifecycle in terms of the ITIL operating model | - Digital product lifecycle and value streams
|
| Understand concepts regarding the high-velocity nature of digital enterprises | - Understand the concepts of high-velocity IT
|
| Understand the importance of the ITIL guiding principles in a high-velocity IT environment | - Applying ITIL guiding principles
|
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
1. An organization is defining, with all relevant parties, the criteria that a work item must satisfy before it can be considered complete, including testing, documentation, and security checks.
What is being established?
A) Risk appetite
B) Service level agreement
C) Definition of done
D) Change model
2. An organization says it wants to become "high velocity," so it instructs all teams to release changes faster. As a result, failed changes increase, employees feel pressured, and customers complain about instability.
What is the BEST conclusion?
A) The organization should separate development and operations teams completely
B) The organization has focused on speed without balancing other HVIT objectives
C) The organization should stop using automation tools
D) The organization should continue, because velocity always increases value
3. An organization wants development teams to receive fast feedback about design flaws and security weaknesses as early as possible in the software lifecycle.
Which approach BEST supports this?
A) Chaos engineering
B) Shift left
C) Service level agreement monitoring
D) Post-implementation review
4. A sales team is thinking of implementing a new customer relationship management (CRM) service to increase revenue and improve the customer experience. The sales manager has asked the provider of the CRM service to describe how the service will support the team's goals.
Which are the TWO BEST examples the service provider can present as evidence that value had been realized?
The sales team will be able to:
1. Use data analytics to sell more products to its customers
2. Send customers quick and personalized responses to enquiries
3. Receive training on the basic features of the service
4. Provide more frequent reports to the sales manager
A) 2 and 3
B) 3 and 4
C) 1 and 2
D) 1 and 4
5. Following a major service failure, an organization holds a review where team members openly describe the decisions they made and the information available at the time, without fear of punishment.
Which concept does this demonstrate?
A) Safety culture
B) Service level management
C) Continuous testing
D) Technical debt management
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |
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