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Updated: Aug 20, 2026
No. of Questions: 44 Questions & Answers with Testing Engine
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HP HP2-H28 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | Selling HP Printing and Computing Services |
| Exam Number: | HP2-H28 |
| Exam Duration: | 75 minutes |
| Certificate Validity Period: | Typically 2 years (may vary by program policy) |
| Related Certifications: | HP Sales Certifications HP Printing and Personal Systems Sales Credentials |
| Exam Price: | USD 120-200 (varies by region) |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Real Exam Qty: | 40-60 |
| Available Languages: | English |
| Sample Questions: | HP HP2-H28 Sample Questions |
| Exam Way: | Online proctored or authorized testing center (varies by region and HP certification provider) |
| Pre Condition: | No strict prerequisite; familiarity with HP portfolio and IT sales concepts recommended |
| Official Syllabus URL: | https://www.hp.com/ (navigate to HP Partner Learning / Certification portal) |
HP HP2-H28 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Needs and Industry Use Cases | - Vertical solutions
|
| Topic 2: Services and Lifecycle Management | - Managed services and subscriptions
|
| Topic 3: Sales and Positioning Skills | - Solution-based selling approach
|
| Topic 4: HP Portfolio Overview | - HP Computing Solutions
|
HP Selling HP Printing and Computing Services Sample Questions:
1. What is the benefit offered by the Data Protection service?
A) Encrypts data making it safe from hackers.
B) Keeps a backup of data in the cloud
C) Remotely deletes data from your device in event of theft
D) Detects viruses with remote support.
2. How do services help customers?
A) Services help customers configure business email on their cellular phones.
B) Services help customers achieve their everyday business targets.
C) Services help employees be more productive and increase their value to the business.
D) Services help customers maintain communications and trade with their customers and suppliers.
3. Which option is available in Deployment Services?
A) Assets Tagging
B) Consulting and Project Management
C) Warranty Extensions
D) Maintenance Kit Replacement
4. Which type of value added service would you sell to a company that wants to ensure that their LaserJet printers are always up and running with consistently high print quality?
A) Toner and Rollers Uptime Kit Replacement
B) Preventative Maintenance Kit Replacement
C) Accidental Damage Protection
D) Quick Page Service
5. A consumer purchases an HP Mini Notebook and wishes to have protection for accidental damage.
What service line groups would this fall under?
A) 8W Value Services
B) MN Consumer Support
C) R10 Consumer Support
D) P6 Consumer Support
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: B |
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