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Updated: Jul 30, 2026

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HP HP2-B117 Exam Overview:

Certification Vendor:HP
Exam Name:Selling Imaging and Printing Fundamentals
Exam Number:HP2-B117
Related Certifications:HP Sales Certified
Exam Format:Multiple Choice
Available Languages:English
Sample Questions:HP HP2-B117 Sample Questions
Exam Way:Typically delivered through HP/Pearson VUE authorized testing channels or HP partner certification platform, depending on program availability.
Pre Condition:No formal prerequisite exam was publicly specified.

HP HP2-B117 Exam Syllabus Topics:

SectionObjectives
Competitive Positioning and Sales Fundamentals- HP competitive advantages
  • 1. Product differentiation
    • 2. Reliability and total cost of ownership
      - Sales positioning
      • 1. Recommending appropriate solutions
        • 2. Identifying customer benefits
          Customer Needs Analysis- Solution recommendation
          • 1. Matching products to customer profiles
            • 2. Cost and productivity considerations
              - Customer environment evaluation
              • 1. Enterprise printing requirements
                • 2. Home and small business scenarios
                  Imaging and Printing Portfolio Fundamentals- Core printing technologies
                  • 1. Printing methods and terminology
                    • 2. Consumables and supplies
                      - HP imaging and printing product families
                      • 1. Inkjet printers
                        • 2. Laser printers
                          • 3. Multifunction printers
                            HP Printing Solutions and Services- Support services
                            • 1. Managed printing concepts
                              • 2. HP Care Pack services
                                - Value-added solutions
                                • 1. Mobile and network printing
                                  • 2. Workflow and document management

                                    HP Selling Imaging and Printing Fundamentals Sample Questions:

                                    1. Which trend presents a growing security challenge for IT staff?

                                    A) More people printing to fewer printing devices
                                    B) Bring Your Own Device (BYOD) to work scenarios
                                    C) Larger percentages of users installing their own anti-virus software
                                    D) Large numbers of people upgrading to the latest Windows operating system


                                    2. Which product is an HP imaging and printing management solution?

                                    A) HPPCL6
                                    B) HP ePrint
                                    C) HP Web Jetadmin
                                    D) HP Managed Print Services


                                    3. What is one advantage of a transactional sales approach compared to a contractual sales approach?

                                    A) Price competition
                                    B) More profitable
                                    C) No significant time investment required
                                    D) More effort required to close


                                    4. Which technology do HP OfficeJet Pro X printers and MFPs share with HP LaserJet and color LaserJet printers and MFPs?

                                    A) HP finishing accessories
                                    B) HP LaserJet electro photographic printing process
                                    C) HP LaserJet paper handling hardware
                                    D) HP FutureSmart firmware


                                    5. Who invented the office laser printer?

                                    A) Compaq
                                    B) HP
                                    C) Xerox
                                    D) IBM


                                    Solutions:

                                    Question # 1
                                    Answer: D
                                    Question # 2
                                    Answer: C
                                    Question # 3
                                    Answer: C
                                    Question # 4
                                    Answer: C
                                    Question # 5
                                    Answer: A

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