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Updated: Sep 02, 2026
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ServiceNow CIS-RC Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Risk and Compliance Exam |
| Exam Number: | CIS-RC |
| Exam Price: | USD 300 (excluding taxes; free attempt with official training) |
| Exam Duration: | 90 minutes |
| Passing Score: | Not publicly disclosed; result is Pass/Fail |
| Real Exam Qty: | 60 |
| Available Languages: | English |
| Certificate Validity Period: | 12 months |
| Related Certifications: | CIS-RCI CIS-SAM CIS-ITSM |
| Exam Format: | Multiple Select (multiple answers), Multiple Choice (single answer) |
| Recommended Training: | ServiceNow Risk and Compliance Product Documentation GRC: Implementing Integrated Risk Management |
| Exam Registration: | ServiceNow Now Learning Registration Webassessor Exam Scheduling |
| Sample Questions: | ServiceNow CIS-RC Sample Questions |
| Exam Way: | Online proctored via Webassessor or on-site at authorized testing centers |
| Pre Condition: | Recommended: 6 months of ServiceNow implementation experience; completion of official 'GRC: Implementing Integrated Risk Management' training; no mandatory prerequisite exam |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-risk-and-compliance?id=kb_article_view&sys_kb_id=1d1409fe93fc3a1056aeb94c5cba1087 |
ServiceNow CIS-RC Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Risk and Advanced Risk | 25% | - Risk framework and scoring - Risk record lifecycles - Configuration and automation - Advanced risk assessment |
| Common Elements and Extended Capabilities | 8.33% | - Regulatory Change Management - Continuous monitoring - Integrations and content packs - Platform common features |
| Audit and Advanced Audit | 5% | - Audit lifecycle - Roles and responsibilities - Audit architecture |
| Implementation Planning | 5% | - Use cases and requirements - Implementation checklist - Personas, groups, and roles |
| Entity Framework | 20% | - Entity architecture and relationships - Entity type and class approach - Entity scoping overview |
| Policy and Compliance | 25% | - Configuration and setup - Record lifecycles - Architecture and components - Compliance supporting processes |
| GRC Overview | 11.67% | - Key terminology - GRC positioning and framework - Technical overview |
ServiceNow Certified Implementation Specialist - Risk and Compliance Sample Questions:
Question 1
What type of customers may you encounter? (Choose three.)
A. Organization implementing ServiceNow GRC to help ease their Help Desk organization (using other tools to manage other processes)
B. Organization with little to nothing in place already (implementing one or more core ServiceNow GRC applications)
C. Organization implementing ServiceNow GRC to help ease their Customer Service organization (using other tools to manage other processes)
D. Organization undergoing a full GRC transformation (implementing all three core ServiceNow GRC applications at once or in a phased approach)
E. Organization recently acquired and had some bad audit findings (using ServiceNow GRC to help restart their process)
Question 2
Why would you create Entity classes?
A. To show relationships between Entities and Policies and map them directory to Citations
B. To be assigned to risk statements, which generate risks for every Entity listed in the Entity Class
C. To be assigned to Control Objectives, which generate Controls for every Entity listed in the Entity class
D. To show relationships between tables or objects you are tracking that doesn't otherwise exist anywhere in ServiceNow
Question 3
Which one of the following is not a trigger for issue creation?
A. Attestation returns the result as "Not Implemented"
B. Risk assessment returns the inherent and residual risk impact as "Very High"
C. Manual issue created by any manager or admin role as well as by audit user
D. Control effectiveness is "Ineffective" and the state of control test is "Closed Complete"
E. Indicator failure
Question 4
The SOX content pack includes a series of policies, control, risks. How are all of these components linked together?
A. Manually
B. Mapping File
C. Batch import
D. Automatically
Question 5
For Control records, who can modify the Control in the Draft state?
A. All compliance users
B. Only Control Owners
C. Only the Compliance Manager
D. Only the person assigned the Attestation
Solutions:
| Question 1 Answer: B,C,E | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: B |
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