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Updated: Oct 26, 2026
No. of Questions: 45 Questions & Answers with Testing Engine
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ServiceNow CIS-RC Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Risk and Compliance Exam |
| Exam Number: | CIS-RC |
| Exam Price: | USD 300 (excluding taxes; free attempt with official training) |
| Exam Duration: | 90 minutes |
| Passing Score: | Not publicly disclosed; result is Pass/Fail |
| Real Exam Qty: | 60 |
| Available Languages: | English |
| Certificate Validity Period: | 12 months |
| Related Certifications: | CIS-RCI CIS-SAM CIS-ITSM |
| Exam Format: | Multiple Select (multiple answers), Multiple Choice (single answer) |
| Recommended Training: | ServiceNow Risk and Compliance Product Documentation GRC: Implementing Integrated Risk Management |
| Exam Registration: | ServiceNow Now Learning Registration Webassessor Exam Scheduling |
| Sample Questions: | ServiceNow CIS-RC Sample Questions |
| Exam Way: | Online proctored via Webassessor or on-site at authorized testing centers |
| Pre Condition: | Recommended: 6 months of ServiceNow implementation experience; completion of official 'GRC: Implementing Integrated Risk Management' training; no mandatory prerequisite exam |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-risk-and-compliance?id=kb_article_view&sys_kb_id=1d1409fe93fc3a1056aeb94c5cba1087 |
ServiceNow CIS-RC Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Risk and Advanced Risk | 25% | - Risk framework and scoring - Risk record lifecycles - Configuration and automation - Advanced risk assessment |
| Common Elements and Extended Capabilities | 8.33% | - Regulatory Change Management - Continuous monitoring - Integrations and content packs - Platform common features |
| Audit and Advanced Audit | 5% | - Audit lifecycle - Roles and responsibilities - Audit architecture |
| Implementation Planning | 5% | - Use cases and requirements - Implementation checklist - Personas, groups, and roles |
| Entity Framework | 20% | - Entity architecture and relationships - Entity type and class approach - Entity scoping overview |
| Policy and Compliance | 25% | - Configuration and setup - Record lifecycles - Architecture and components - Compliance supporting processes |
| GRC Overview | 11.67% | - Key terminology - GRC positioning and framework - Technical overview |
ServiceNow Certified Implementation Specialist - Risk and Compliance Sample Questions:
What type of customers may you encounter? (Choose three.)
- A. Organization implementing ServiceNow GRC to help ease their Help Desk organization (using other tools to manage other processes)
- B. Organization with little to nothing in place already (implementing one or more core ServiceNow GRC applications)
- C. Organization implementing ServiceNow GRC to help ease their Customer Service organization (using other tools to manage other processes)
- D. Organization undergoing a full GRC transformation (implementing all three core ServiceNow GRC applications at once or in a phased approach)
- E. Organization recently acquired and had some bad audit findings (using ServiceNow GRC to help restart their process)
Correct Answer: B,C,E 🗳️
Why would you create Entity classes?
- A. To show relationships between Entities and Policies and map them directory to Citations
- B. To be assigned to risk statements, which generate risks for every Entity listed in the Entity Class
- C. To be assigned to Control Objectives, which generate Controls for every Entity listed in the Entity class
- D. To show relationships between tables or objects you are tracking that doesn't otherwise exist anywhere in ServiceNow
Correct Answer: C 🗳️
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Which one of the following is not a trigger for issue creation?
- A. Attestation returns the result as "Not Implemented"
- B. Risk assessment returns the inherent and residual risk impact as "Very High"
- C. Manual issue created by any manager or admin role as well as by audit user
- D. Control effectiveness is "Ineffective" and the state of control test is "Closed Complete"
- E. Indicator failure
Correct Answer: A 🗳️
The SOX content pack includes a series of policies, control, risks. How are all of these components linked together?
- A. Manually
- B. Mapping File
- C. Batch import
- D. Automatically
Correct Answer: D 🗳️
For Control records, who can modify the Control in the Draft state?
- A. All compliance users
- B. Only Control Owners
- C. Only the Compliance Manager
- D. Only the person assigned the Attestation
Correct Answer: B 🗳️
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