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Updated: Oct 09, 2026

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IBM C9020-460 Exam Overview:

Certification Vendor:IBM
Exam Name:IBM Midrange Storage Sales V2
Exam Number:C9020-460
Exam Format:Multiple choice
Real Exam Qty:60-63
Certificate Validity Period:N/A (no fixed validity)
Exam Price:Varies by region (IBM/VUE pricing)
Exam Duration:90 minutes
Related Certifications:C9020-461 IBM Midrange Storage Technical Support V4
C9020-970 IBM Enterprise Storage Sales V4
Available Languages:English
Passing Score:58% (approximate)
Sample Questions:IBM C9020-460 Sample Questions
Exam Way:Delivered through authorized IBM testing partners (online or onsite)
Pre Condition:Recommended: knowledge of IBM midrange storage solutions and sales experience
Official Syllabus URL:https://www.ibm.com/training/certification

IBM C9020-460 Exam Syllabus Topics:

SectionObjectives
Topic 1: Product Positioning & Sales- Differentiating IBM storage solutions vs competitors
- Solution selling for client use cases
Topic 2: IBM Midrange Storage Products- Storwize family overview (V5000, V7000, etc.)
- IBM FlashSystem and hybrid midrange offerings
Topic 3: Client Requirements and Solution Matching- Recommending storage solutions based on needs
- Gathering customer storage requirements
Topic 4: Sales Tools and Resources- Financial and competitive analysis tools
- IBM sales enablement tools (e.g., Know on the Go)

IBM Midrange Storage Sales V2 Sample Questions:

Question #1

During which phase should a Technical and Delivery Assessment (TDA) be conducted for determining power cord configuration?

  • A. Pre-install
  • B. Post-sale
  • C. Post-install
  • D. Pre-sale
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

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Question #2

A client is forced to store / archive his financial records for 10 years due to regulatory compliance reasons. Flexible retention times and expiration policies are mandatory. The client currently uses IBM Spectrum Protect for backup purposes.
Which additional IBM software product will solve this client's needs?

  • A. Tivoli Storage FlasCopy Manager
  • B. IBM Spectrum Protect for Space Management
  • C. IBM System Storage Archive Manager
  • D. Cristie Bare Machine Recovery
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

An ISV is interested in storage virtualization for a new OLTP project. Performance and additional power requirements are the main concerns.
Currently, an older model IBM Storwize V7000 is installed using 3.5-inch NL-SAS drives. The customer decided to use 2.5-inch drive technology to create a high speed block of storage.
Which solution should be suggested?

  • A. Add an Expansion Enclosure with 12 NL-SAS drives and Compression
  • B. Add an Expansion Enclosure with 24 2.5-inch drives and Compression
  • C. A new IBM Storwize V7000 with 12 NL-SAS drives and Compression
  • D. A new IBM Storwize V7000 with 24 2.5-inch drives and Compression
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Correct Answer: B  🗳️

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Question #4

What is the Solution Assurance (SA) Trigger Criteria and Designated Product List (DPL)?

  • A. A list of possible IBM solutions for known customer problems
  • B. A list of competitive storage solutions.
  • C. A checklist of potential problems to avoid when installing an IBM storage product
  • D. A list used to determine if a Technical and Delivery Assessment (TDA) is required.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #5

A customer's goal is to optimize the existing backup infrastructure containing Symantec Backup Exec software and an IBM TS3310 (3576-L5B) tape library.
Currently, the two LTO-5 drives are running at 80 % utilization. Because the customer expects a 30 % capacity increase over the next three years, the backup window will be missed in the future.
Which budget-sensitive solution should be offered to this customer?

  • A. Upgrade the TS3310 (3576-L5B) by replacing the LTO-5 drives and cartridges with LTO-6 drives and cartridges
  • B. An expansion unit (E9U) for the existing TS3310 library to gain more cartridge slots
  • C. Add two IBM TS7620 appliances with VTL licenses and replication software for redundancy
  • D. Add a second TS3310 (3576-L5B) with LTO-5 drives installed at a secondary site for disaster recovery
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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