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Updated: Sep 02, 2026
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Cisco 642-445 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco IP Telephony for Release 5.x |
| Exam Number: | 642-445 |
| Related Certifications: | Cisco Certified Voice Professional (CCVP) |
| Real Exam Qty: | 55-65 |
| Exam Duration: | 75 minutes |
| Exam Format: | Multiple answer, Multiple choice |
| Available Languages: | English |
| Sample Questions: | Cisco 642-445 Sample Questions |
| Exam Way: | Delivered through Pearson VUE authorized testing centers (historical onsite exam). |
| Pre Condition: | No formal prerequisite; knowledge of Cisco networking and voice technologies was recommended. This exam counted toward the Cisco Certified Voice Professional (CCVP) certification. |
Cisco 642-445 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Media Resources and Applications | - Media services
|
| Cisco Unified Communications Architecture | - Cisco IP Telephony fundamentals
|
| Cisco Unified CallManager Release 5.x | - CallManager installation and configuration
|
| Gateways and Trunks | - Voice gateway integration
|
| Maintenance and Troubleshooting | - System administration and diagnostics
|
| Endpoint and User Configuration | - IP phones and user management
|
| Call Routing and Features | - Dial plan implementation
|
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