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Updated: Sep 12, 2026
No. of Questions: 174 Questions & Answers with Testing Engine
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Novell 50-658 Exam Overview:
| Certification Vendor: | Novell |
|---|---|
| Exam Name: | Service and Support |
| Exam Number: | 050-658 / 50-658 |
| Real Exam Qty: | 125–174 |
| Exam Format: | Multiple-choice, Scenario-based |
| Related Certifications: | Certified Novell Administrator (CNA) Novell Certified Engineer (CNE) |
| Exam Price: | USD $125–$150 |
| Available Languages: | German, English, Japanese |
| Certificate Validity Period: | No expiration (subject to CCR requirements) |
| Passing Score: | 700 / 500–900 scale |
| Exam Duration: | 90–120 |
| Exam Registration: | Pearson VUE (historical) Prometric (historical) |
| Sample Questions: | Novell 50-658 Sample Questions |
| Exam Way: | Proctored at Prometric / VUE test centers |
| Pre Condition: | Valid CNA certification or equivalent NetWare administration experience |
Novell 50-658 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Advanced Support & Maintenance | 10% | - Patch and update management - Backup and recovery procedures - Diagnostic tools and utilities |
| Topic 2: Network & Connectivity Support | 15% | - IPX/IP communication troubleshooting - Client connection issues - Protocol configuration and diagnostics |
| Topic 3: Novell Support Concepts & Methodology | 25% | - Troubleshooting methodology - Service level agreements and support models - Support resources and knowledge base |
| Topic 4: eDirectory & NDS Support | 20% | - eDirectory health and repair - Partition and replica management - Replication and synchronization issues |
| Topic 5: NetWare Server Troubleshooting | 30% | - Startup and boot issues - File system and volume problems - Memory and performance tuning |
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