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Updated: Oct 10, 2026
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Avaya 132-S-816 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Specialist - IP Office Implement & Support Elective Exam (132-S-916.2 Exam) |
| Exam Number: | 132-S-816 |
| Exam Format: | Multiple Choice |
| Related Certifications: | Avaya Specialist - IP Office Implement & Support Elective Avaya IP Office Certification Track |
| Available Languages: | English |
| Sample Questions: | Avaya 132-S-816 Sample Questions |
| Exam Way: | Authorized testing center or online delivery depending on Avaya certification policies applicable at the time the exam was offered. |
| Pre Condition: | Typically intended for candidates with knowledge or experience implementing and supporting Avaya IP Office solutions; official prerequisite requirements are not publicly specified for this legacy exam. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 132-S-816 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Networking and Integration | - Connectivity
|
| Topic 2: Voice Messaging and Unified Communications | - Messaging Features
|
| Topic 3: IP Office Solution Architecture | - IP Office Platform Overview
|
| Topic 4: Installation and Initial Configuration | - System Installation
|
| Topic 5: Maintenance and Troubleshooting | - Support Operations
|
| Topic 6: User and Telephony Configuration | - Extension and User Administration
|
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
Which message category is new in Modular Messaging (MM) release 3.1?
- A. Deleted
- B. Draft
- C. Offline
- D. Saved
Correct Answer: B 🗳️
Which two statements are true about the configuration for Web Subscriber Options (WSO) with Modular Messaging (MM) for Microsoft Exchange? (Choose two.)
- A. It can be co-resident with the MM Web Client.
- B. It can be on a stand-alone server running minimum configuration.
- C. It can be co-resident with Avaya Messaging Application Server (MAS) on implementations with less than 500 subscribers.
- D. It can be co-resident on the Microsoft Exchange Server.
Correct Answer: B,C 🗳️
You have just finished installing Modular Messaging (MM) 3.1 for Exchange and are doing your acceptance testing when the customer approaches and requests that you make sure the Find Me service is running on every MAS. The MM Find Me service does not appear in the list of MM services and there is no configuration item in Voice Mail System Configuration, so you run the setup.exe program to install it but there is no Find Me selection that allows you to install it.
What can be done to ensure that the customer's need for Find Me is met?
- A. Enable Find Me at the subscriber level.
- B. A new license is needed because the current license does not have the Find Me feature activated for the Voice Mail Domain.
- C. Not all integration types support Find Me; a different integration type must be used.
- D. Find Me was not included with the general availability software and must be downloaded as a patch from support.avaya.com.
Correct Answer: A 🗳️
On the first day of service you are doing post-cut support for a Modular Messaging 3.1 for Exchange system that your associate installed. He indicated to you that all acceptance tests passed. Two users are complaining that their Message Waiting Indicator light does not work and that when they log on to their mailbox via the Telephone User Interface they have no messages. You have confirmed that you can leave each of them a message by calling their number from your mobile phone and leaving a message, and you see it arrive in Outlook. You ultimately fix the problems for both users, but surprisingly each one had a different solution.
Which two solutions did you use to fix the MWI and TUI problems? (Choose two.)
- A. One user's mailbox was full and the Exchange administrator had Send Prohibit rules applied; when some messages were moved out of the Inbox it started working.
- B. One user had their Outlook set to deliver to Personal Folders; when this was set to deliver to the Inbox it started working.
- C. One user was using Outlook Web Access to access messages; when he opened his mailbox with a supported version of Outlook the user reported it was fixed.
- D. One user had an Outlook rule that moved voice messages out of the Inbox into a Voice Messages folder; when the rule was disabled the new messages caused the proper behavior.
Correct Answer: B,D 🗳️
Which tool is used to confirm the correct operation of Dialogic Integration cards prior to the Messaging Application Server (MAS) services being installed and configured?
- A. Dialogic PBX expert
- B. Dialogic Configuration Manager
- C. Port Monitor
- D. Dialogic Line Tester
Correct Answer: D 🗳️
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