IBM Case Manager V5.1 Sample Questions:

1. What are the tasks types in ICM?

A) Repeatable tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
B) Document arrival tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
C) Repeatable tasks, optional tasks, discretionary tasks, and event driven tasks.
D) Repeatable tasks, document arrival tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.

2. A solution designer is given the following requirements for an ICM solution. 1. Case workers should have the ability to view and edit form data when processing a work item. 2. Changes to the form data can be saved in the step processor. Which two actions need to be performed to meet this requirement? (Choose two.)

A) Configure the Case Form widget to use a form attachment. The form data objects can be stored in any folder in the target object store.
B) Configure the Case Form widget to use a form attachment. The form data objects can be stored in any folder in the design object store.
C) Add a form attachment and expose that attachment to the step in the step editor in Case Builder.
D) Add a form attachment and expose that attachment to the step in the step editor in the Forms Designer.
E) Configure the Case Form widget to use a form attachment. The form data objects can be stored only in the case folder or case sub folders in the target object store.

3. A solution designer would like to meet the following business requirement for a solution that has two roles - Clerk and Supervisor. 1. Users belonging to the Clerk role should see the default case details page when viewing case details for a case. 2. Users belonging to the Supervisor role should see the custom case details page when viewing case details for a case. Which steps would the solution designer take to meet this requirement?

A) Create a custom case details page by duplicating the default case details page and register the
page in the Case page space; In Case builder,
add the Supervisor role and set the case detail page layout to the registered custom case details
page.
B) Only create a custom case details page by duplicating the default case details page and
register the page in the Work page space.
C) Create a custom case details page by duplicating the default case details page and register the
page in the Work page space; In Case builder,
add the Supervisor role and set the case detail page layout to the registered custom case details
page.
D) Only create a custom case details page by duplicating the default case details page and
register the page in the Case page space.

4. A solution designer would like to use a FileNet eform to add a case in ICM. The form template has already been created in the eforms designer. Which step(s) need to be performed to make this form available to add a case?

A) Check in the form template of type Document class using WorkplaceXT.
B) Check in the form template of type ITXFormTemplate class using WorkplaceXT.
C) Check in the form template of type Document class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
D) Check in the form template of type ITXFormTemplate class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.

5. Which API is NOT a component of the Case Manager API?

A) Content Engine REST API (P8CEREST)
B) IBM Case Manager REST API (CASEREST)
C) IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
D) Process Engine REST API (P8BPMREST)

Solutions: