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Last Updated: Sep 17, 2026
No. of Questions: 192 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office™ Platform Support Certified Exam 78201X |
| Exam Number: | 78201X |
| Exam Format: | Multiple choice |
| Related Certifications: | Avaya IP Office Implementation Certifications Avaya Certified Implementation Specialist (ACIS) - IP Office |
| Available Languages: | English |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Delivered via authorized testing centers or online proctored exam depending on region and provider availability. |
| Pre Condition: | Basic knowledge of IP telephony and Avaya IP Office administration is recommended. |
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - System monitoring and diagnostics - Fault isolation and resolution |
| Topic 2: User, Extension, and Endpoint Management | - IP phone and endpoint configuration - User provisioning and profiles |
| Topic 3: IP Office System Fundamentals | - IP Office architecture overview - System components and licensing model |
| Topic 4: Installation and Initial Configuration | - IP Office Manager configuration basics - System deployment and setup |
| Topic 5: Trunking and Network Integration | - SIP trunk configuration - PSTN connectivity and networking |
| Topic 6: Voice Services and Call Routing | - Voicemail and messaging services - Dial plan and call routing configuration |
Basic knowledge of IP telephony and Avaya IP Office administration is recommended. Keep in mind that vendors adjust their requirements over time, so verify the current rules on the official exam page before you schedule anything.
Let's take delivery first: the instant your payment is confirmed, your download links activate and a copy is emailed to you within a minute — install on as many computers as you like, and if nothing arrives within 2 hours, our support team will sort it out. Now the safety net: sit the corresponding 78201X exam within 60 days of purchase and, if you don't pass, claim a full refund under our 100% Money Back Guarantee by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam; processing finishes within 7 days. Conditions apply: exams taken within 3 days of purchase are excluded, the candidate's name must match the payer's, and free or expired products aren't eligible. If you'd rather exchange than refund, we'll give you two other exam products of equal value for free, and your original updates keep running.
Per the official blueprint, the Avaya IP Office™ Platform Support Certified is organized into 6 domains — among them IP Office System Fundamentals, Installation and Initial Configuration, Maintenance and Troubleshooting. The weights show where the exam spends its questions, so let them guide your study hours. The full domain-and-subtopic breakdown is in the outline section above.
Booking happens through the vendor's official registration channels:
Depending on your preference, the 78201X exam is offered Delivered via authorized testing centers or online proctored exam depending on region and provider availability. — select the option that suits you during registration.
Yes. Try the free PDF demo first — it shows you the exact question style and answer quality before you spend anything. When you buy, 365 days of free updates come standard, with the newest versions sent straight to your mailbox; if your update period lapses later, you can renew it at 50% off in your member zone.
The vendor recommends these official training options:
Training covers the theory well, but self-assessment is what catches weak spots. Once the coursework is done, run the 78201X practice questions from ActualTestsQuiz and let your scores reveal what still needs work.
The Avaya IP Office™ Platform Support Certified is the vendor's official exam for the Avaya IP Office™ Platform Support Certified certification. It is widely recognized because it verifies genuine, job-ready skill — exactly what employers shortlist for. It also connects to related credentials including Avaya IP Office Implementation Certifications, Avaya Certified Implementation Specialist (ACIS) - IP Office, which makes it a solid anchor for a longer certification roadmap.
Which of the following licenses provides a device with the ability to use screenpops, control several telephone devices, make third-party calls, and monitor hunt group queues?
Correct Answer: C 🗳️
Refer to the Exhibit.
A customer is setting up an Alarm notification via email.
To get a description of the details of the Minimum Severity Level, if an Event Entity of "Service" is checked, which resource is used?
Correct Answer: B 🗳️
Explanation: Only visible for ActualTestsQuiz members. You can sign-up / login (it's free).
When creating an Avaya IP Office solution spanning over multiple sites, which type of trunk is used to interconnect the sites to each other?
Correct Answer: A 🗳️
Explanation: Only visible for ActualTestsQuiz members. You can sign-up / login (it's free).
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?
Correct Answer: C 🗳️
Explanation: Only visible for ActualTestsQuiz members. You can sign-up / login (it's free).
To display Avaya IP Office resources including CPU utilization, Channel utilization, and license status, which application is used?
Correct Answer: B 🗳️
Explanation: Only visible for ActualTestsQuiz members. You can sign-up / login (it's free).
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